Agents

The Agent APIs are used to manage messaging agents, automated or human interfaces that interact with users on behalf of a brand. Agents are the operational core of RCS messaging, enabling rich, interactive conversations with end users.

On the Kaleyra platform for Agents, you can:

View Agent Dashboard

Quick look at all the Agents on a page. For more information, see Agent Dashboard Overview.

Add a New Agent

Edit Agent's Details

Edit an agent's details. For more information, see Edit Agent Details.

Search and Filter Agents

Search agents from the list of available agents. Filter the agents associated with the brand. For more information, see Search and Filter Agents.

Add New Test Device

Add a new test device for testing the RCS message on RCS enabled devices. For more information, see Add New Test Device.

Search Test Device

Search for the test device from the list of added test devices. For more information, see Search Test Device.

Tasks for Test Device

Check the status for the unverified test device, resend the invitation, and many more. For more information, see Tasks for Test Device.

Delete a Test Device

Delete a verified or unverified device. For more information, see Delete a Test Device.

Send Test Message

Send an RCS test message on the test device. For more information, see Send Test Message.

Add Template

Add a template for the RCS message. For more information, see Add Template.

RCS Text Template

Create an RCS text message template. For more information, see RCS Text Template.

RCS Multimedia Template

Create an RCS multimedia template. For more information, see RCS Rich Multimedia Template.

RCS Rich Card Template

Create an RCS rich card template. For more information, see RCS Rich Card Template.

RCS Rich Card Carousel

Create an RCS rich card carousel. For more information, see RCS Rich Card Carousel.

Test Template

You can test the template by sending an RCS message to the test device. For more information, see Test Template.

View Template Details

View the template details. For more information, see View Template Details.

Preview Template Details

Preview the template details. For more information, see Preview Template Details.

Download Template

Download template. For more information, see Download Template.

Template History

View template history. For more information, see Template History.

Edit Template Details

Edit the template details. For more information, see Edit Template Details.

Send Template for Approval

Send the created template for approval. For more information, see Send Template for Approval.

Delete Template

Delete the created template or approved template. For more information, see Delete Template.

Verify and Launch Agents

Verify and launch the agent. For more information, see Verify and Launch Agent.