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Getting started
Overview
Understanding Kaleyra.io Interface
Creating an Account in Kaleyra.io
Onboarding onto Kaleyra
Completing the Know Your Customer (KYC)
Opt-in for Kaleyra Services
Creating Sender ID
Create Kaleyra.io API Key
View API Key and SID
Creating SMS Template
Adding TAN Number (Optional)
Adding Credits
User Profile Settings
Account Settings
Notification
Settings
Team
Documents
Callback Profiles
Create Callback Profile for WhatsApp Template Status Update
SMS
Overview
Request an SMS Report
Understanding SMS Summary Reports
Understanding SMS Tabular Report
Automate SMS Summary Report
Understanding SMS Analytics - Logs
Uploaded Reports
Configuring SMS Settings
Opt-in Settings
Opt-out Settings
Daily Limit
Automatic blacklisting of contacts on directory
WhatsApp
Overview
Manual Signup
Adding Number
Embedded Signup
WhatsApp Business Messaging
Find your Facebook Business Manager ID
WhatsApp Business | Message Templates
Adding WhatsApp Templates
Editing WhatsApp Template
Product Catalog Messages
Kaleyra WhatsApp API
WhatsApp Business Message Limit
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WhatsApp Number Messaging Limits and Quality Rating
Receive Updates about Messaging Limits using Webhooks
WhatsApp Pricing
Request a WhatsApp Report
Understanding WhatsApp Reports
Campaigns
Overview
SMS Campaign
Launch your SMS Campaign
Replay Campaign
Request SMS Campaign Report
WhatsApp Campaign
Launch WhatsApp Campaign
Request WhatsApp Campaign Report
Chatbot
Overview
Onboarding
Navigate Chatbot
Autoresponder
View Autoresponder Demo
Create an Autoresponder
Publish an Autoresponder
Edit an Autoresponder
Infobot
View Infobot Demo
Create an Infobot
Publish an Infobot
Edit Infobot's Intent
Databot
View Databot Demo
Create a Databot
Publish a Databot
Edit Databot's Intent
Enterprise Chatbot
View Enterprise Demo
Contact Us for Enterprise Chatbot
Understanding Chatbot Dashboard
Video
Overview
Technical Requirements
Environment Setup
Inbound Call
Voice
Overview
Signing up with Kaleyra.io
Numbers
Adding Credits
Click to Call
Kaleyra Flow Builder
Dynamic Variables for FlowBuilder
Voice Manager
Sound Manager
Logs
Call Statuses
Reports
Sticky Agents
Generating the Report with Recording Details
Kaleyra Verify
Overview
Creating a Verify Templates
Creating a Verify Configuration
API Collection
Generate OTPs
Validate OTPs
Kaleyra Numbers
Overview
Subscribe Number
Number Statuses
Number Listing Page
Conversations
Overview
Subaccounts
Overview
Manage Subaccounts
Add Subaccount
View Subaccounts
Recharge Subaccount
Access Subaccount
Edit Subaccount
Suspend Subaccount
Credits History
View Credits History
Download Credits History Report
Credits Usage
View Credits Usage
Download Credits Usage Report
Reports
View Downloaded Reports
Generate Summary Report
Failover
Overview
Configuration
Logs
Kaleyra Flow Builder
Overview
Flow Builder Templates
Widget Library
Start
Play
Call Forward
IVR Menu
SMS
API
Keypress
Repeat
Date and Time
Jump
Voicemail
Choice
Hangup
Trigger Flow using Webhook and Voice Call
Trigger Flow using Outgoing Call
Missed Call Flow
Flow Builder Logs
Supported Text-to-Speech Languages
Kaleyra Directory
Overview
Contacts
Tags
Lookup
Kaleyra APIs
Overview
SMS APIs
Overview
Send Your First SMS
Send OTP SMS
Send Bulk SMS
Send SMS with Unicode
Send Flash SMS
Schedule SMS API
SMS Status API
Understanding Route Types
SMS Length and Encoding
SMS Callback
Callback Request using Callback Profiles
SMS URL Shortening API
Send SMS (JSON/XML)
Send SMS Over IP (SOIP)
Capability Check API
Set up Callback Profile ID
URL Shortener APIs
Create URL Shortener
Get All URL List
Get Individual URL
Get URL Analytics Data
Delete Shortened URL
URL Shortener Callback
SMS Error Codes
SMS Status and Status Trace Codes
WhatsApp APIs
Overview
WhatsApp Templates
WhatsApp Template Category
Create WhatsApp Template with Text
Create WhatsApp Template with Sample Media
Get WhatsApp Template Status
Send a Text Template Message through WhatsApp
Send a Media Message through WhatsApp
Send a Media Template Message through WhatsApp
Receive an incoming message and reply
Send a Text Message through WhatsApp
Preview of the URL
Share Contact Information
Send Interactive Message and Media Template
Monitoring Stats
List Message API
Reply Button API
Product Catalog Message APIs
Automate your Kaleyra WhatsApp Flow
WhatsApp Registration
Add WhatsApp Number
Update WhatsApp Number Details
Add WhatsApp Template
WhatsApp Callbacks
WhatsApp Error Codes
Cloud API Error Codes
On-premise API Error Codes
Voice APIs
Overview
Click to Call API
Outbound Calling API
Call Recording Extraction API
Call Log Pull API
Dynamic Variables for DLRURL
Callback Profiles in Voice APIs
Voice Error Codes
Email APIs
Overview
Send single email
Send batch and bulk emails
Add dynamic values in email API using params field
Use templates in email API
Get stats and Get logs in email API
Use webhook in email API
Email error codes
Platform APIs
Overview
Subaccounts
Create Subaccount
Get All Subaccounts Detail
Get Subaccount Details
Edit and Update Subaccount Details
Recharge Subaccount
Delete Subaccount
Response Codes and Statuses
Billing
Get Account Billing/Usage Details
Response Codes and Statuses
Lookup APIs
Overview
HLR Lookup
GET API Lookup
POST API Lookup
Failover APIs
Failover Messages
Use Client Callback for Failover
Set up Callback Profile ID
Failover Error Codes
Integration Partners
Overview
LeadSquared SMS
Kaleyra SMS with LeadSquared
Generate a Webhook URL
LeadSquared Automation
LeadSquared WhatsApp
Kaleyra WhatsApp with LeadSquared
WebEngage SMS
Configure Kaleyra SMS on WebEngage
Create SMS Campaign on WebEngage
WebEngage WhatsApp
Configure Kaleyra.io WhatsApp on WebEngage
Add WhatsApp Templates
Create WhatsApp Campaign on WebEngage
ORACLE Eloqua SMS
Configure Kaleyra.io on ORACLE Eloqua
Login to Kaleyra.io on ORACLE Eloqua
View Kaleyra.io Configuration on ORACLE Eloqua
Send SMS through Campaign Canvas
Send SMS through Contact Program Canvas
Send SMS through Custom Object Program Canvas
Sent SMS Custom Data Object on Eloqua
Received SMS Custom Data Object on Eloqua
ORACLE Eloqua WhatsApp
View Kaleyra.io Configuration on ORACLE Eloqua
Send WhatsApp Messages
CleverTap SMS
Kaleyra SMS Integration with CleverTap
CleverTap WhatsApp
Configure Provider for WhatsApp
Enable WhatsApp Delivery Callback URLs in Kaleyra
Enable Incoming Message URL in Kaleyra
Add WhatsApp Template to CleverTap
Launch WhatsApp Campaign
View WhatsApp Campaign Report
WhatsApp Conversations
Zoho CRM SMS
Kaleyra SMS with Zoho CRM
Configure Kaleyra SMS Settings with Zoho CRM
Send SMS to Leads, Contacts, or Accounts
MoEngage SMS
Kaleyra SMS Integration with MoEngage
MoEngage WhatsApp
Kaleyra WhatsApp Integration with MoEngage
Braze SMS
Kaleyra SMS Integration with Braze
Zapier
Integrate Kaleyra account with Zapier
Create a Zap to send an SMS
Create a Zap to send WhatsApp Messages
Shopify SMS
Kaleyra with Shopify
Configure Kaleyra Settings with Shopify
Send SMS and Launch Campaign
Send Automated SMS
HubSpot SMS
Kaleyra with HubSpot CRM
Configure Kaleyra Settings with HubSpot
Send SMS
HubSpot Automation
Oracle Responsys MMS
Integrate Kaleyra with Oracle Responsys
Send MMS using Oracle Responsys Programs
FAQs
FAQs
Video API FAQs
Release Notes
Release Notes
Kaleyra.io Core Services
Kaleyra.io Campaigner
Kaleyra.io SMS
Kaleyra.io WhatsApp
Kaleyra.io Integrations
Kaleyra.io Email (API and GW)
Kaleyra.io Messaging Solutions
Chatbots
BFSI Solutions
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Updated about 1 month ago
