SMS

Enhancement

• Added support for the special character '_' in the Template/Keyword field on the Receive Message Configuration page.

Enhancements

• In the SMS APIs, the maximum number of supported nodes in JSON/XML APIs is now configured to 1000.
• In the SMS, the error messages have been revised to reflect when the Billing service is down.
• In the Configuration page, the maximum keyword length for Receive Message is configured to 30.

Bug Fixes

• In JSON/XML API, the wrong message ID issue in the API response is fixed.
• In JSON/XML API, the Template ID not matching issue is fixed.
• In the VMN configuration page, the validation error message is fixed.
• In VMN, an error is fixed when passing the hard coded query params.

Enhancements

• A long URL passed in the body of SMS API for JSON format is now automatically shortened by kaleyra.io on the fly.
• The ‘campaign_name’ parameter is now supported in JSON/XML API.

Bug Fixes

• Fixed the variable mapping issue in the V2 version of 'Send V2 SMS' API,
  for example, https://api.kaleyra.io/v2/<SID>/messages.
• The VMN OTP masking feature is now configurable.
  Only when the feature is enabled, VMN OTP will be masked.
• Fixed the template optimization issue. The messages are sent successfully when the account is enabled for ‘open sender’ and the template ID is not passed in the API.
• Fixed the issue automatic URL Shortening on the fly use case in EU POD.

Enhancements

• The status trace of the rejected status for SMS is changed from SMS Rejected as the number is blacklisted by operator to SMS Rejected by operator.
• URL Shortener UI is updated to support expiry time.
• In SMS APIs, the Ref parameters will now support 255 characters.
• OTP masking is now supported in VMN Messages.

Bug Fixes

• The issue related to the variable mapping to the template content in Send SMS V2 API is now fixed.
• The issue with ‘+’ symbol Unicode character is fixed.
• The issue related to the unit and the length values in SMS callbacks is fixed.
• A few cometic UI issues are fixed on the Sender ID page.
• Updated the tool tip dynamic values in the Purpose field of the ‘Add Template > Create New’ screen.

Enhancements

• The SMS status trace for rejected status as shown when hovering over it in UI has been updated from SMS Rejected as the number is blacklisted by operator to SMS Rejected by operator.
• In the Receive Message flow, the following enhancements have been implemented:
  • Now, in incoming long messages when the trigger URL is configured for the webhook, the message can be delivered in parts.
  • Forward SMS and forward email are now optional parameters.
• In Receive Message, charging logic for the incoming message sent to a shared short code has been implemented.

Enhancement

• A new banner has been added to the URL Shortener page informing customers about the new archival policy.

Deprecation Notice

• Support for Failover is completely removed from UI and APIs.
• Support for SOIP APIs is completely removed.

Enhancement

• kaleyra.io SMS APIs now support country code in the prefix attribute instead of passing in the to parameter.

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Note:

Available only for customers on a specific service version. Contact the support team to know more about this.

• The Opt-in and Opt-out features label has been changed to Subscribe and Unsubscribe under the New Configuration and Edit Configuration pages for Receive Message.

Enhancement

• On the SMS page, the alert of upcoming pricing changes is removed.

Bug Fix

• The issue with configurations disappearing in the Verify feature is fixed.

Enhancements

• The price in the SMS callback response for subaccounts is now excluded.
• The SMS Analytics logs now include the Template ID column.
• India customers now have the option to opt out of Template Check by kaleyra.io and submit the SMS body directly to the operator.

📘

Note:

To opt out of Template Check option, contact the Kaleyra Operations team.

Bug Fix

• The issue with specific Unicode characters not getting considered as Unicode characters while sending SMS which was causing the Unicode message delivery issue is now fixed.

Enhancements

• On the Templates page:
  • Added Template ID and Sender ID fields under Filter pop-up for filtering templates, new Template ID column for the Indian region.
  • Added the content pop-up with a scrolling option under the Content column, single template download, and multi-templates download with .csv format.
• On the Logs page, a filter based on MO or MT message type is implemented, allowing you to filter data by MO or MT message.

Enhancements

• A new settings option, Safe-to-Send Window, is now available in kaleyra.io. This feature lets you define a specific restricted time slot during which SMSs sent or scheduled through the UI as well as the API will be affected. While configuring this feature you can either choose to discard messages or send the remaining message the next day. This feature provides greater control over the timing of SMS deliveries, enabling alignment with operational needs and user preferences.
• Now you can cancel the ongoing SMS campaigns launched through UI. When you request to cancel a campaign through the UI, this request will be synchronized with and reflected in the database as well. This ensures that the cancellation process is seamless and that the status of the campaign is consistent across both the UI and the database.
• Kaleyra.io now provides support for shared short codes with associated keyword configurations.

Enhancements

• To remove ambiguity, in instances when there is no update on DLR, the status column name has been updated from Sent to Sent - No DLR.
• Added new GCC Countries in the Sender ID creation list for Saudi Arabia, Bahrain, Egypt, Oman, Jordan, and Morocco.