Flow Builder Logs

Flow Builder logs contain all the details of the flows that have been executed. This log contains data like the trigger of the flow, the list of widgets executed and skipped, the data configured, the status of the flow, and so on.

View details on the Logs screen

To view the Flow details access the Flow Builder Logs screen as follows:

  1. Log in to your Kaleyra.io account account and click Flow Builder.
    The Flow screen appears.
  2. Click Logs. The Logs screen appears.
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Logs screen

The Logs screen displays the following:

Summarized data

The following table contains the descriptions of the fields on the Logs screen:

Field

Description

Flow Name

Name of the executed flow.

Flow Execution ID

A system-generated alphanumeric ID to identify the executed flow.

Trigger

Type of trigger—Voice or Webhook.

Flow Executed At

The date and time when the flow is triggered.

Status

The final status of the executed flow—Success or Failure.

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Filter option

You can either search the logs based on the Flow Execution ID or the filter options listed in the following table:

Field

Description

Flow Name

Name of the executed flow

Trigger Type

Type of trigger—Voice or Webhook.

Status

The status of the executed flow—Success or Failure.

Execution date

The date and time when the flow is executed.

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Navigation button

The navigation button redirects you to the Log details screen.

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Detailed logs screen

The log details screen displays additional information regarding the selected flow. The top part of the screen displays the name of the flow with the Flow execution ID and the following details regarding the flow:

Field

Description

Start time

Execution start time of the flow.

End time

Execution end time of the flow.

Flow ID

ID of the flow executed.

Call ID

A system-generated alphanumeric ID for each voice call with a hyperlink to the Voice Logs page.

Note: Call ID is only applicable for flows triggered with a Voice call.

Status

The final status of the flow execution—Success or Failure.

The bottom section of the Log details screen displays the data of all the widgets executed in each flow along with the navigation button to access the payload in JSON format.

Field

Description

Timestamp

Execution time of each widget with seconds in three decimal places.

Widget

Name of the widget executed in the flow.

Widget ID

A system-generated alphanumeric ID for the widget.

Status

Execution status of each widget—Success, Failure or Skipped.

Note:

  • When a flow is triggered using a voice call: all the widgets will be executed at least once.

  • Whereas, when a flow is triggered using webhook: API, SMS, Jump and Date & Time widgets will be executed at least once. All the other widgets will be skipped.

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Payload

The payload is the body of the request and the response message. For each widget, the data configured is given in JSON format.

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