HubSpot WhatsApp

HubSpot’s CRM platform has all the tools and integrations you require for Marketing, Sales, Content Management, and Customer Service. This topic describes the steps to integrate HubSpot CRM with WhatsApp using the plugin to send WhatsApp messages to your contacts and companies.


  • Send WhatsApp messages from within HubSpot CRM.
  • Send WhatsApp Test messages from within HubSpot CRM.



  • Active WhatsApp plan within your account
  • WhatsApp number and WhatsApp templates must be in the approved status on Kaleyra, before using it on the HubSpot plugin.

If you do not have a account or if you need to activate a WhatsApp Plan or add a new number or template to your WhatsApp plan, please refer to:

Or you can contact the Kaleyra support for your area.

To integrate the WhatsApp messaging feature with your HubSpot CRM account and to start sending messages over WhatsApp, you need to perform the following: