Overview

Great customer experiences across mobile touchpoints

Customer satisfaction drives a business to success, and the way you manage communication with clients plays a significant role in creating great customer experiences. Be it a text message, a WhatsApp conversation, a webrtc-based video call,and an audio clip, or a call, you need to connect your customers in a secure and reliable way, on the mobile channels they use the most.

A single, centralized, unified platform for multiple communication channels

It would be best if you had an environment with all the channels in a single platform, ready to use and to deliver superior customer engagement. Right?

Well, you are in the right place. Kaleyra provides messaging, video, and cloud telephony solutions from a single and centralized console.

Reliable as a bank - easy as a startup product

Kaleyra.io is an omnichannel CPaaS platform built for developers and business professionals, which perfectly matches the needs of SMEs for easiness-of-use, scalability, and flexibility. It is like a startup product, but also leverages over 20 years of experience working with the largest European banks and top enterprises all over the world (such as Uber and Hyundai), and never losing a customer.

Kaleyra.io offers you the following channels:

the following tools:

and several off-the-shelf integrations with some of the most relevant SaaS platforms:

Integrations

Visit our articles on CPaaS for more information about this platform and the benefits.

Getting Started With Kaleyra.io

To get started with Kaleyra.io, perform the below steps:

Step 1: Create an account in Kaleyra.io
Step 2: Onboard the Kaleyra.io Platform
Step 3: Create an API Key and Security Identifier
Step 4: Create your Sender ID

To get started with Kaleyra Video, check the Video Overviewvideo-overview guide