Create a Coupon Code Template

The coupon code templates are templates that can be used to send a ‘coupon code’ displayed as a button on the end user’s device. When this button is tapped, the code gets copied to the end user’s phone clipboard. Each Coupon Code template can contain only one coupon code. The coupon code templates have the ‘marketing’ category mandated by Meta.
Using Kaleyra’s API, you can create coupon code templates and send the coupon code template messages to your customers.

Following are the steps to create a WhatsApp coupon code template message.

Pre-requisites:
1. An active kaleyra.io account, if you do not have, you can contact a kaleyra representative to sign up for free to the platform. Before you get started, Create a Kaleyra Account and Create an API Key.
  To view the API Key and the SID, see View API Key and SID..
2. An active WhatsApp for Business API plan that includes:
  A WhatsApp business number.
  An associated profile with the business number.
  A WhatsApp verified and approved profile.
Create a coupon code WhatsApp template.
Use the coupon code template in a WhatsApp message to send a coupon code message.
The following is a sample screen for a WhatsApp coupon code message on the end customer’s phone:

Base URL

https://<api_domain>/v1/<SID>

API Domain and Value

api_domain	Value
IN pod	api.in.kaleyra.io
SG Pod	api.kaleyra.io
EU Pod	api.eu.kaleyra.io
NA pod	api.na.kaleyra.ai

WhatsApp API request format to create a coupon code template

The following API request creates a marketing template that has a coupon code.

curl --location 'https://<api_domain>/v1/<sid>/whatsapp/template' \
--header 'api-key: <api-key>' \
--form 'name="<name>"' \
--form 'category="<category>"' \
--form 'language="<language>"' \
--form 'header="{\"type\": \"image\"}";type=application/json' \
--form 'body="<body>"' \
--form 'button_data="[
 {
	\"type\":\"<type>l\",
	\"website_url_type\":\"<website_url_type>",
	\"website_button_text\":\"<button_text>",
	\"website_url\":\"<website_url>\"
},


{
        \"type\": \"<type>",
        \"text\": \"<text>\"
 }
] ";type=application/json' \
--form 'sample_body="<body>"' \
--form 'example="{
        \"body_text\": [
          [
            \"<body_text>",
            \"<body_text>"
          ]
        ]
      }"' \
--form 'sample_media_file=@"<sample_media>"' \
--form 'sample_media_url="<sample_media_url>"'

Sample WhatsApp API request for coupon code template

The following API request creates a coupon code template.

curl --location 'https://api.in.kaleyra.io/v1/HXXXXXXX071IN/whatsapp/template' \
--header 'api-key: XXXXX77c4d1cfa6854a7423a68e7XXXXX' \
--form 'name="cc_img_statics20"' \
--form 'category="marketing"' \
--form 'language="en"' \
--form 'header="{\"type\": \"image\"}";type=application/json' \
--form 'body="Hi {{$1}}, please avail {{$2}} off of all items!! grab now"' \
--form 'button_data="[
 {
				\"type\":\"url\",
				\"website_url_type\":\"static\",
				\"website_button_text\":\"button\",
				\"website_url\":\"https://www.favorite_shop.com\"
			},
	{
        \"type\": \"COPY_CODE\",
        \"text\": \"250OFF\"
        }
] ";type=application/json' \
--form 'sample_body="Hi {{$1}}, please avail {{$2}} off of all items!! grab now"' \
--form 'example="{
        \"body_text\": [
          [
            \"pablo\",
            \"25%\"
          ]
        ]
      }"' \
--form 'sample_media_file=@"https://www.kaleyra.com/wp-content/uploads/kaleyra.png"' \
--form 'sample_media_url="https://d38vr2u95vsr9f.cloudfront.net/docs/16879300632.jpg"'

Parameter Description Table

Following table shows the list of parameters and data types supported for Coupon Code template:

Parameter	Data Type	Description	Example	Mandatory?
SID	String	Security Identifier of your Kaleyra.io account.	HXXXXXXX071IN	Yes
content_type	String	Indicates the format of the content the API will be processing.	application/json	Yes
api_key	String	Your API Key generated by Kaleyra.io.	Ac4XXXXX21f	Yes
name	String	The template name. The template name can be a maximum of 512 characters.	coupon_cd_template	Yes
to_number	String	Valid WhatsApp number of the recipient. Ensure that the country code is prefixed to the number. (E164 format). Note: You can add multiple numbers and separate each number using the comma (,) delimiter.	+1202XXXXXXX	Yes
channel_name	String	Channel on which the message is sent. For the WhatsApp channel, the only allowed value is WhatsApp.	WhatsApp	Yes
from_no	String	The number registered with WhatsApp business from which the message is to be sent. Ensure that the country code is prefixed to the number. (E164 format).	+1202XXXXXXX	Yes
body	String	Body of the message.	Hi User	No
language	String	The language in which the message is sent.	en	Yes
category	String	The message category. Note: Only ‘Marketing’ value is accepted for the Coupon Code template.	Marketing	Yes
sample_media_file	String	The location of the media file that is embedded in the message. Ensure that you only use the media files in the supported formats. Refer to Messaging on WhatsApp Business for more details.	@"https://www.kaleyra.com/wp-content/uploads/kaleyra.png"	Yes
sample_media_url	String	The media URL should be public and have a file extension. Note: URL path is supported for image/video/media instead of uploading it. If both sample_media and media_url are passed in API request, then only "media_url" will be considered. If the template header has media then the sample media should have a media file or upload the path of the media file in the sample _media _URL field. Otherwise, it's not mandatory.	https://www.kaleyra.com/wp-content/uploads/kaleyra.png	No
button_data	Object	This is the button object that holds the details about the buttons that appear as part of the message.	button_data= "[ { "type":"url", "website_url_type":"static", "website_button_text":"button", "website_url":"https://www.favorite_shop.com/" },	Yes
example	Object	Example object shows how to pass dynamic values in the dynamic variables in the message body. Note: This parameter is required only, if the message body has dynamic variables.	example="{ "body_text": [ [ "pablo", "25%" ][ \"pablo\", \"25%\" ] ] }"	No

The following table describes the objects’ parameters in the Coupon Code template request.

Example object parameters description table

Parameter	Data Type	Description	Example	Mandatory?
body_text	String	The values in this field are the dynamic values that you pass for each of the dynamic variables in the message body.	body_text:Pablo body_text:CARIBE25 In the message body: Hi {{$1}}, please avail {{$2}} off of all items! grab now!! {{$1}} and {{$2}} are the two dynamic variables. For these two variables, you can pass the values: "Pablo" and "CARIBE25" respectively.	Yes

Parameter

Data Type

Description

Example

Mandatory?

body_text

String

The values in this field are the dynamic values that you pass for each of the dynamic variables in the message body.

body_text:Pablo
body_text:CARIBE25

In the message body:
Hi {{$1}}, please avail {{$2}} off of all items! grab now!!

{{$1}} and {{$2}} are the two dynamic variables.

For these two variables, you can pass the values:
"Pablo" and "CARIBE25" respectively.

Yes

Button_data object parameters description table

Parameter	Data Type	Description	Example	Mandatory?
type	String	The type of the button based on its purpose.	url	Yes
website_url_type	String	The type of url the button contains The values can be ‘static’ or ‘dynamic’.	static	Yes
website_button_text	String	The text (caption) the button displays	button	Yes
website_url	String	The URL that the button takes you to, when clicked.	https://www.favorite_shop.com	Yes

Sample success response

The following is a sample success response.

{
    "status": 200,
    "message": "Template created successfully.",
    "data": [],
    "error": {} }

Samples error response

The following is a sample error response.

 "error": {  
        "code": "E413",  
        "type": "VALIDATION_ERROR",  
        "parameter": "category",  
        "message": "Invalid template category. Accepted categories are authentication, marketing, utility",  
        "reference": ""
        }

Sample error response

The following is a sample error response.

{  
    "error": {  
        "code": "E996",  
        "type": "VALIDATION_ERROR",  
        "parameter": "name",  
        "message": "Template name already taken!",  
        "reference": ""  
    }  
}

Updated 6 days ago

What’s Next

Send a Coupon Code Template Message