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SMS WhatsApp Voice Video API Integration Release Notes FAQs

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Welcome
Glossary
Support

Getting started

Overview
Understanding Kaleyra.io Interface
Creating an Account in Kaleyra.io
Onboarding onto Kaleyra
User Profile Settings
Account Settings

SMS

Overview
Request an SMS Report
- Understanding SMS Summary Reports
- Automate SMS Summary Report
Understanding SMS Analytics - Logs
Uploaded Reports
Configuring SMS Settings
Automatic blacklisting of contacts on directory
Receive Message
- Configure Receive Message
- View Configurations and Logs

WhatsApp

Overview
Manual Signup
- Adding Number
Embedded Signup
WhatsApp Business Messaging
Find your Facebook Business Manager ID
WhatsApp Business | Message Templates
Adding WhatsApp Templates
Product Catalog Messages
Kaleyra WhatsApp API
WhatsApp Business Message Limit
Opt-in
WhatsApp Number Messaging Limits and Quality Rating
- Receive Updates about Messaging Limits using Webhooks
WhatsApp Pricing
Request a WhatsApp Report
- Understanding WhatsApp Reports

Campaigns

Overview
SMS Campaign
WhatsApp Campaign
- Launch WhatsApp Campaign

Chatbot

Overview
Onboarding
Navigate Chatbot
Autoresponder
Infobot
Databot
Enterprise Chatbot
- View Enterprise Demo
- Contact Us for Enterprise Chatbot
Understanding Chatbot Dashboard

Video

Overview
Getting Started
Technical Requirements
Environment Setup
Inbound Call

Voice

Overview
Signing up with Kaleyra.io
Numbers
Adding Credits
Click to Call
Kaleyra Flow Builder
- Dynamic Variables for FlowBuilder
Voice Manager
Generating the Report with Recording Details

Kaleyra Verify

Overview
Creating a Verify Templates
Creating a Verify Configuration
API Collection
Generate OTPs
Validate OTPs

Kaleyra Numbers

Overview
Subscribe Number
Number Statuses
Number Listing Page

Conversations

Overview

Subaccounts

Overview
Manage Subaccounts
Credits History
- View Credits History
- Download Credits History Report
Credits Usage
- View Credits Usage
- Download Credits Usage Report
Reports
- View Downloaded Reports
- Generate Summary Report

Failover

Overview
Configuration
Logs

Kaleyra Flow Builder

Overview
Flow Builder Templates
Widget Library
Trigger Flow using Webhook and Voice Call
Trigger Flow using Outgoing Call
Missed Call Flow
Flow Builder Logs
Supported Text-to-Speech Languages

Kaleyra Directory

Overview
Contacts
Tags
Lookup

Kaleyra APIs

Overview

SMS APIs

Overview
Send Your First SMS
Send OTP SMS
Send Bulk SMS
[Deprecated] Send verified SMS
Send SMS with Unicode
Send Flash SMS
Schedule SMS API
SMS Status API
Understanding Route Types
SMS Length and Encoding
SMS Callback
- Callback Request using Callback Profiles
SMS URL Shortening API
Send SMS (JSON/XML)
Send SMS Over IP (SOIP)
- Capability Check API
- Set up Callback Profile ID
URL Shortener APIs
SMS Error Codes
SMS Status and Status Trace Codes

WhatsApp APIs

Overview
Send a Text Template Message through WhatsApp
Send a Media Message through WhatsApp
Send a Media Template Message through WhatsApp
Receive an incoming message and reply
Send a Text Message through WhatsApp
Preview of the URL
Share Contact Information
Send Interactive Message and Media Template
WhatsApp Callbacks
Monitoring Stats
List Message API
Reply Button API
Product Catalog Message APIs
Automate your Kaleyra WhatsApp Flow
WhatsApp Error Codes
- Cloud API Error Codes
- On-premise API Error Codes
WhatsApp Templates

Voice APIs

Overview
Click to Call API
Outbound Calling API
Call Recording Extraction API
Call Log Pull API
Dynamic Variables for DLRURL
Callback Profiles in Voice APIs
Voice Error Codes

Email APIs

Overview
Send single email
Send batch and bulk emails
Add dynamic values in email API using params field
Use templates in email API
Get stats and Get logs in email API
Use webhook in email API
Email error codes

Video APIs

Overview
Important Concepts
Integration Options
Authentication
User Registration
Make a Video Call with REST API
Make a Video Call with Web SDK
Customization

Lookup APIs

Overview
HLR Lookup
GET API Lookup
POST API Lookup

Failover APIs

Failover Messages
- Use Client Callback for Failover
- Set up Callback Profile ID
Failover Error Codes

Integration Partners

Overview
LeadSquared SMS
LeadSquared WhatsApp
- Kaleyra WhatsApp with LeadSquared
WebEngage SMS
- Configure Kaleyra SMS on WebEngage
- Create SMS Campaign on WebEngage
WebEngage WhatsApp
ORACLE Eloqua SMS
ORACLE Eloqua WhatsApp
- View Kaleyra.io Configuration on ORACLE Eloqua
- Send WhatsApp Messages
CleverTap SMS
- Kaleyra SMS Integration with CleverTap
CleverTap WhatsApp
Zoho CRM SMS
MoEngage SMS
- Kaleyra SMS Integration with MoEngage
MoEngage WhatsApp
- Kaleyra WhatsApp Integration with MoEngage
Braze SMS
- Kaleyra SMS Integration with Braze
Zapier
Shopify SMS
HubSpot SMS
Oracle Responsys MMS
- Integrate Kaleyra with Oracle Responsys
- Send MMS using Oracle Responsys Programs

FAQs

FAQs
- Video API FAQs

Release Notes

Release Notes

Kaleyra.io Integrations

Integrations March 14, 2023

Enhancement

The Sign-up option has been removed from LeadSquared, Shopify, Oracle Eloqua, Zoho, and Hubspot.

Updated 4 days ago

Table of Contents
- Enhancement

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