Finalizing Onboarding
You need to share the onboarding details from your Kaleyra and Genesys Cloud accounts with Kaleyra Personnel.
To onboard, you need to share the following details:
client_idfrom the Genesys Cloud account.client_secretfrom the Genesys Cloud account.genesys_regionfrom the Genesys Cloud account.sidandapi_keyfrom the Kaleyra account. For more information, see View API Key and SID.senderfrom the Kaleyra account. For more information on how to create a sender ID, see Apply for a Sender ID.sms_typefrom the Kaleyra account. For more information on SMS route types, see SMS Route Types.country_codefrom the Kaleyra account. Country code where you want to use the messaging service.
Onboarding Format
You need to share the following details in the specified format with the Kaleyra Support team:
{
"client_id": "..",
"client_secret": "..",
"genesys_region": "..",
"sid": "..",
"api_key": "..",
"sender": "..",
"sms_type": "..",
"country_code": ".."
}Note:
All the fields are mandatory and must be shared with the Kaleyra Support team.
Updated 21 days ago
