Kaleyra Cloud allows different routes for sending SMS. These routes ensures that your message is delivered as expected to your end users.

By default, there are two route types available:

1. OTP
2. DEFAULT

Route type is not a mandatory field. You can mention type=OTP, only when you are sending OTP messages.

Marketing & Transactional Route

Users who have got additional routes enabled from Kaleyra Cloud Support will have the following route types:

1. OTP
2. DEFAULT/MKT
3. TXN

Refer, Kaleyra Cloud Application to check available routes for your account.