Customer satisfaction drives a business to success, and the way you manage communication with clients plays a significant role in creating great customer experiences. Be it a text message, a WhatsApp conversation, and an audio clip, or a call, you need to connect your customers in a secure and reliable way, on the mobile channels they use the most.
It would be best if you had an environment with all the channels in a single platform, ready to use to deliver superior customer engagement. Right?
Well, you’re in the right place. Kaleyra provides you the best messaging and cloud telephony solutions from a single and centralized console.
KCloud by Kaleyra is an omnichannel CPaaS platform built for developers and business professionals, which perfectly matches the needs of SMEs for easiness-of-use, scalability, and flexibility. It’s like a startup product, but also leverages over 20 years of experience working with the largest European banks and top enterprises all over the world (such as Uber and Hyundai). And… never losing a customer.
KCloud offers you the following channels:
- SMS Messaging
- Email ( Q4, 2020 )
- Push Notifications (2021)
Go through our articles on CPaaS for more information about this platform and the benefits.
To get started with KCloud, perform the following steps:
Step 1: Create an account in KCloud
Step 2: Onboard the KCloud Platform
Step 3: Create an API Key and Security Identifier
Step 4: Create your Sender ID
Updated 3 days ago