Edit Template

PUT Method

The Edit Template API allows you to edit an existing WhatsApp template. Send a PUT request to the WhatsApp Message Template endpoint to edit a WhatsApp template. This document explains sending a PUT request to edit a WhatsApp template.

📘
Note:
When updating a template, the WhatsApp Business API mandates distinct API calls for modifying category and components. These changes cannot be performed in a single request.

Prerequisites

Before you get started, Create an API Key. To view the API Key and the SID, see View API Key and SID.
A prerequisite for using Kaleyra WhatsApp APIs is to have an active WhatsApp plan on kaleyra platform.
To set up a WhatsApp account on kaleyra.io, see Manual Signup
and Embedded Signup.
An active WhatsApp for Business API plan that includes:
- A WhatsApp business number.
- An associated profile with the business number.
- A WhatsApp verified and approved profile.

Limitations

Only templates with an APPROVED, REJECTED, or PAUSED status can be edited.
You can only edit a template's category or components.
You cannot edit the category of an approved template.
Approved templates can be edited up to 10 times in a 30-day window or 1 time in a 24-hour window. Rejected or paused templates can be edited an unlimited number of times.
After editing an approved or paused template, it will automatically be approved unless it fails template review.
You cannot edit voice_call button templates.
Rate limit for this API is 100 requests per WABA per hour.

Base URL

https://<api_domain>/v2/<SID>

API Domain and Value

api_domain	Value
IN pod	api.in.kaleyra.io
SG Pod	api.ap.kaleyra.io
EU Pod	api.eu.kaleyra.io

API request to Edit WhatsApp Template

To edit a WhatsApp template, use the https://<api_domain>/v2/<sid>/whatsapp/<waba_id>/message_templates endpoint with the following request method:

Request Format

The following is the request format for updating the Category object of a WhatsApp template:

curl -X PUT \ 
  https://<api_domain>/v2/<sid>/whatsapp/<WABA-Id>/edit/<whatsapp_message_template_id> \ 
  -H 'Content-Type: application/json' \ 
  -H 'api-key: <api-key>' \ 
  -H 'cache-control: no-cache' \ 
  -d  '{ 
    "template_edit_object": { 
        "category": "<category>" 
    } 
}'

The following is the request format for updating the Components object of a WhatsApp template:

curl -X PUT \ 
 https://<api_domain>/v2/<sid>/whatsapp/<WABA-Id>/edit/<whatsapp_message_template_id> \ 
  -H 'Content-Type: application/json' \ 
  -H 'api-key: <api-key>' \ 
  -H 'cache-control: no-cache' \ 
  -d  '{ 
    "template_edit_object": { 
        "components": [ 
            { 
                "type": "HEADER",  
                "format": "<format>",  
                "text": "<text>",  
                "example": {  
                   "header_text": [  
                     "<header_text>"  
                    ] 
                } 
            }, 
            { 
                "type": "BODY",  
                "text": "<text>",  
                "example": {  
                 "body_text": [  
                     [  
                     "<body_text>" 
                        ] 
                    ] 
                } 
            }, 
            { 
                "type": "FOOTER",  
                "text": "<type>"  
            }, 
            { 
                "type": "BUTTONS", 
                "buttons": [ 
                    { 
                        "type": "QUICK_REPLY", 
                        "text": "<type>"  
                    }, 
                    { 
                        "type": "QUICK_REPLY", 
                        "text": "<type>"  
                    } 
                ] 
            } 
        ] 
    } 
}'

Sample Request Format

The following is the sample request for updating the Category object of a WhatsApp template:

curl -X PUT \ 
https://api.in.kaleyra.io/v2/HXXXXXXX071US/whatsapp/1090xxxxxxxxxxxx/edit/475XXX23XXXX850\ 
  -H 'Content-Type: application/json' \ 
  -H 'api-key: Axxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx3' \ 
  -H 'cache-control: no-cache' \ 
  -d  '{ 
    "template_edit_object": { 
        "category": "MARKETING" 
    } 
}'

The following is the sample request for updating the Components object of a WhatsApp template:

curl -X PUT \ 
https://api.in.kaleyra.io/v2/HXXXXXXX071US/whatsapp/1090xxxxxxxxxxxx/edit/475XXX23XXXX850\ 
  -H 'Content-Type: application/json' \ 
  -H 'api-key: Axxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx3' \ 
  -H 'cache-control: no-cache' \ 
  -d  '{ 
    "template_edit_object": { 
        "components": [ 
            { 
                "type": "HEADER", 
                "format": "TEXT", 
                "text": "Our {{1}} is on!", 
                "example": { 
                    "header_text": [ 
                        "Spring Sale" 
                    ] 
                } 
            }, 
            { 
                "type": "BODY", 
                "text": "Shop now through {{1}} and use code {{2}} to get {{3}} off of all merchandise.", 
                "example": { 
                    "body_text": [ 
                        [ 
                            "the end of April", 
                            "25OFF", 
                            "25%" 
                        ] 
                    ] 
                } 
            }, 
            { 
                "type": "FOOTER", 
                "text": "Use the buttons below to manage your marketing subscriptions" 
            }, 
            { 
                "type": "BUTTONS", 
                "buttons": [ 
                    { 
                        "type": "QUICK_REPLY", 
                        "text": "Unsubscribe from Promos" 
                    }, 
                    { 
                        "type": "QUICK_REPLY", 
                        "text": "Unsubscribe from All" 
                    } 
                ] 
            } 
        ] 
    } 
}'

URL Parameters and Headers

Following is the list of parameters and headers to edit a WhatsApp message template:

Parameter / Headers	Data Type	Description	Example	Mandatory?
`sid`	String	Account SID (Security Identifier).	HXAP16XXXXXX97IN	Yes
`waba_id`	String	WhatsApp Business Account.	1090xxxxxxxxxxxx	Yes
`whatsapp_message_template_id`	String	The template ID for which the update is required. Note: Use the Get Template API to retrieve the template ID.	475XXX23XXXX850	Yes
`Content-Type`	String	Indicates the format of the content the API will be processing.	The only allowed value is application/JSON	Yes
`api-key`	String	API key generated from Kaleyra platform account.	Axxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx3	Yes

Following is the list of attributes to be used in the payload edit a WhatsApp message template:

Parameter	Data Type	Description	Example	Mandatory?
`template_edit_object`	JSON object	This will contain the payload to be edited.	See the specific table for details.	Yes

The following table describes the different attributes used for the template_edit_object JSON object:

Parameter	Data Type	Description	Example	Mandatory?
`category`	String	Category of the template being edited: - Marketing - Authentication - Utility	MARKETING	Yes
`components`	JSON object	Components that you want to edit in the WhatsApp template.	See the specific table for details.	Yes

The following table describes the different attributes used for the components for the HEADER JSON object:

Parameter	Data Type	Description	Example	Mandatory?
`type`	String	Components that appear at the top of template messages. Headers support text, media (images, videos, documents), and locations.	HEADER	No
`format`	String	Format of the Header. Possible values are text, media, and locations.	text	No
`text`	String	The text you want to display in the header. The Header can contain TEXT, IMAGE, VIDEO, DOCUMENT, or LOCATION values. Note: The <HEADER_HANDLE> must be defined through the Resumable Upload API for Media headers.	Our {{1}} is on!	No
`example`	String	The example content for the header.	Spring Sale	No

The following table describes the different attributes used for the components for the BODY JSON object:

Parameter	Data Type	Description	Example	Mandatory?
`type`	String	Body components are text-only components and are required by all templates.	BODY	Yes
`text`	String	The text you want to display in body. Up to 1024 characters are allowed	Shop now through {{1}} and use code {{2}} to get {{3}} off of all merchandise.	Yes
`example`	String	The example content for the body.	The end of April, 25OFF, 25%	Yes

The following table describes the different attributes used for the components for the FOOTER JSON object:

Parameter	Data Type	Description	Example	Mandatory?
`type`	String	Components that appear immediately after the body component. Templates are limited to one footer component.	FOOTER	No
`text`	String	The text displayed in the footer.	Use the buttons below to manage your marketing subscriptions	No

The following table describes the different attributes used for the components for the BUTTONS JSON object:

Parameter	Data Type	Description	Example	Mandatory?
`type`	String	The type of button used.	QUICK_REPLY	No
`text`	String	The text you want to display in button.	Unsubscribe from Promos.	No

Sample Success Response

The following success message appears with the status 200 Success:

200 Success
{ 
    "code": "WA200", 
    "message": "Request Processed Successfully", 
    "data": { 
        "success": <bool> 
    }, 
    "error": {} 
}

Sample Failure Response

The following are the failure responses:

401 Unauthorized
{
    "code": "RBC001",
    "message": "Incorrect SID or API key.",
    "data": [],
    "error": {
        "error": "Incorrect SID or API key."
    }
}

401 Unauthorized WABA
{
    "code": "WA401",
    "message": "Waba_Id is not present or does not belong to the account.",
    "data": {},
    "error": {
        "waba_id": "Waba_Id is not present or does not belong to the account."
    }
}

400 Incorrect payload
{
    "code": "WA-400",
    "message": "Refer to correct payload format",
    "data": {},
    "error": {
        "payload": "Incorrect payload format"
    }
}

500 Internal Server Error
{
    "code": "WA-500",
    "message": "Please try again later",
    "data": {},
    "error": {
        "error": "Internal server error"
    }
}

429 Too many requests
{
    "code": "WA429",
    "message": "Too many requests",
    "data": {},
    "error": {
        "error": "Too many requests sent from this waba in a short period of time, please try after sometime"
    }
}

Updated about 13 hours ago

📘Note:

Prerequisites

Limitations

Base URL

API Domain and Value

API request to Edit WhatsApp Template

Request Format

Sample Request Format

URL Parameters and Headers

Sample Success Response

Sample Failure Response

📘
Note: