Send SMS through Campaign Canvas

You can send an SMS through Campaign Canvas from the Oracle Eloqua application.

To send an SMS through Campaign Canvas, perform the following steps:

  1. Login to Oracle Eloqua account.
  2. Select Campaigns from the ORACLE Eloqua menu bar and then click Create a Multi-Step Campaign. The Template Chooser page appears.
  3. Select Blank Campaign and then click Choose button. A blank page appears where you can drag and drop elements to start building your campaign.

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Notes:

  • To test a trial account, create a segment with just one number added. This should be the same number that you have registered on Kaleyra.io.
  • If you have completed KYC and registered your Sender ID, then you can choose a segment of your choice and build the steps as required.
  1. Add Kaleyra Cloud Send SMS action to the canvas.
  2. Click Kaleyra Cloud Send SMS action and right-click Configure to create the content of your message. The below page appears.

The Cloud Action Configuration screen has the following options:

  • CONTACT PERSONALIZATION - You can insert Contact fields and also set the default values in case if the contact field is empty.
  • Custom Data Objects (CDO) PERSONALIZATION - You can insert CDO fields and also set the default values in case if the CDO field is empty.

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Note:

You can insert up to three CDOs in the campaign canvas and the system will fetch the last updated value of the selected CDO.

  • SHORT URL - You can add a shortened URL by using the SHORT URL button. Please ensure you add HTTPS.
  1. Click SAVE. Once you save the message, you can send a test to a number. However, the personalized data will not be included as there is no actual record to pull the data from.
  2. Verify and activate the campaign to trigger.

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