WhatsApp Message API V2 Error Codes

This document provides information about the error codes you would receive when executing the WhatsApp REST APIs.

You may receive the following response generated by processing the request and errors generated by Meta while processing the request in the latter case, such error will be “forwarded” as is to the customer in webhooks. For example, 202 is for success response.

HTTP Status Code

HTTP StatusCodeDescriptionMessage
202WA202AcceptedRequest Accepted.
400WA400Incorrect payloadRefer to correct payload format.
400E110Low balancePlease check your balance, You have a low balance!
401RBC001UnauthorizedIncorrect SID or API key.
401WA-401Unauthorised Account typeAPI is not available for given customer. Please contact support for more info.
401WA401Unauthorized phone numberPhone number is not present or does not belong to the account.
401WA-401Unauthorized phone number versionThe phone number you're using is associated with different Version of our WA API. Please use the appropriate endpoint.
500WA500Internal Server ErrorPlease try again later.

Meta's Cloud API Error Codes

For Meta's cloud API error codes, see Cloud API Error Codes.