To generate the report with the recording details, perform the following steps:
- Sign in to your Kaleyra.io account.
- On the Campaigns page, from the left pane click Channels.
The Channels page appears.
- In the Voice section, click Manage, and then click the Reports tab.
The Reports page appears.
- Click Request Report.
The Add Report Filters pane appears.
- Select Recordings and click Apply.
- After the Report Status is Completed and the report is available for download, click Download.
Reports are password protected. Password is separately shared via the registered Email.
- Open the downloaded reports using the password shared to your registered Email.
- Copy the call recording storage path.
- Go to the Downloading and Extracting the Recordings page and continue with the next steps.
Updated about 2 months ago
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