View Credits History

The Credit History page allows you to track all credits you have assigned to or withdrawn from your sub-account during the selected time period. You can view and download data from all past date ranges in .csv format.

To view the Credits History page, perform the following steps:

  1. Sign in to your Kaleyra. io account.
  2. On the left menu bar, click Subaccounts.
    The list of menu options under the Subaccounts page appears.

  1. Click the Credits History tab. The Credits History page appears.

You can search for the Subaccount Name field using the Search option and can filter for a specific time period by selecting the Start Date and the End Date from the calendar icon (results are sorted in descending chronological order).

Every time a budget is allocated (credit is given and taken back by the parent account) to a sub-account, a new entry is added to the Credits History table. You can view the following details for each entry:

a. Date- Specifies the date and time, when the budget was allocated to the sub-account. The data is displayed in the time zone of the parent account.
b. Subaccount Name - Specifies the name of the sub-account user. The maximum limit for a sub-account name is 160 characters.
c. Subaccount Email - Email address used to register the sub-account user.
d. Credits Transferred -Specifies the amount provided to the sub-account within the given transaction.

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Note:

  • If no sub-account has been created, then the "no credits have been allocated" message appears.
  • If there are no credits provided in the selected time period, then the following message "There is no data to display” appears on the credit history table.
  • The default filter value is set to last 30 days (including the current day).

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