Send a Coupon Code Template Message

Using a WhatsApp coupon code template, you can send a WhatsApp coupon code message.

Following are the steps to send a WhatsApp coupon code message.

Pre-requisites:
1. An active kaleyra.io account, if you do not have, you can contact a kaleyra representative to sign up for free to the platform. Before you get started, Create a Kaleyra Account and Create an API Key.
  To view the API Key and the SID, see View API Key and SID..
2. An active WhatsApp for Business API plan that includes:
  A WhatsApp business number.
  An associated profile with the business number.
  A WhatsApp verified and approved profile.
Create a WhatsApp coupon code template. See, Create a Coupon Code template.
Use the WhatsApp coupon code template in a WhatsApp message to send a coupon code message.

The following WhatsApp API request format uses a coupon code template.

curl --location 'https://api.kaleyra.io/v1/<sid>/messages' \
--header 'api-key: <api-key>' \
--form 'to="<to-number>"' \
--form 'type="mediatemplate"' \
--form 'template_name="<template_name>"' \
--form 'params="\"<params>\""' \
--form 'channel="whatsapp"' \
--form 'from="<from-no>"' \
--form 'callback_profile_id’="<callback_profile_id>”’ \
--form 'coupon_code="\"<coupon_code>"”’ \
--form 'media_url="<media_url>”’

Sample WhatsApp API request message with coupon code template

The following API request sends a WhatsApp message with a coupon code template.

curl --location 'https://api.kaleyra.io/v1/HXIN1784509XXXXX/messages' \
--header 'api-key: XXXXX77c4d1cfa6854a7423a68e7XXXXX' \
--form 'to="1202XXXXXXX"' \
--form 'type="mediatemplate"' \
--form 'template_name="cc_img_statics20"' \
--form 'params="\"Mike\",\"25%\""' \
--form 'channel="whatsapp"' \
--form 'from="+1202XXXXXXX"' \
--form 'callback_profile_id="IN_b86b078e-046b-4565-892c-XXXXXXXXXXXX"' \
--form 'coupon_code="\"2532334\""' \
--form 'media_url="https://d38vr2u95vsr9f.cloudfront.net/docs/16879300632.jpg"'

Parameter description table

Following table shows the list of parameters and data types supported:

Parameter	Data Type	Description	Example	Mandatory?
SID	String	Security Identifier of your kaleyra.io account.	HXXXXXXX071US	Yes
api_key	String	Your API Key generated by Kaleyra.io.	Ac4XXXXX21f	Yes
to	String	A valid WhatsApp number of the recipient. Ensure that the country code is prefixed to the number. (E164 format). Note: You can add multiple numbers and separate each number using the comma (,) delimiter.	+1202XXXXXXX	Yes
type	String	The message type.	media template	Yes
template_name	String	The template name.	coupon_template	Yes
channel	String	Channel on which the message is sent. For the WhatsApp channel, the only allowed value is WhatsApp.	WhatsApp	Yes
from	String	The number registered with WhatsApp business from which the message is to be sent. Ensure that the country code is prefixed to the number. (E164 format).	+1202XXXXXXX	Yes
coupon_code	String	This field will hold the text that needs to be copied when the COPY CODE button is clicked.	coupon_code: “2532334”	Yes
callback_profile_id	String	The callback ID created for WhatsApp channel to receive updates about the message delivery status. Note: You can also use callback_url to get updates about the message delivery status to the specified URL.	IN_b86b078e-046b-4565-892c-XXXXXXXXXXXX	No
media_url	String	The media URL should be public and have a file extension. Note: URL path is supported for image/video/media instead of uploading it. If both media and media_url are passed in API request, then only "media_url" will be considered. This parameter is mandatory only if used in the template header.	https://www.kaleyra.com/wp-content/uploads/kaleyra.png	No

Sample success response

The following is a sample success response.

{  
    "id": "2a584df7-79df-44a2-8cb0-efa5fc276125",  
    "type": "mediatemplate",  
    "body": null,  
    "createdDateTime": "2024-01-09 13:00:14+00:00",  
    "totalCount": 1,  
    "data": [  
        {  
            "message_id": "2a584df7-79df-44a2-8cb0-efa5fc276125:0",  
            "recipient": "919986517019"  
        }  
    ],  
    "error": {}  
}

Sample error response

The following is a sample error response.

{  
    "code": "RBC201",  
    "message": "Incorrect SID or API key.",  
    "data": \[],  
    "error": {  
        "error": "Incorrect SID or API key."  
    }  
}

Updated 7 months ago

What’s Next

Create a Coupon Code Template