WebEngage WhatsApp

WebEngage helps you craft contextual and personalized campaigns to engage your users. It provides a seamless customer service experience and notifications on the world’s most popular messaging app. With this plugin, you can send WhatsApp messages to your customers from the WebEngage platform.

Features and Benefits

When we integrate Kaleyra and WebEngage, you can perform the following actions:

• Create Campaigns
• Create New Segment
• Edit the Segment
• Add WhatsApp Service Provider (WSP)
• Add WhatsApp Templates

Disclaimer

• WhatsApp number and WhatsApp templates must be in the approved status on Kaleyra, before using it on the WebEngage plugin.

To integrate WhatsApp messaging feature with WebEngage, you need to perform the following:

• Configure Kaleyra.io WhatsApp on WebEngage
• Add WhatsApp Templates
• Enable WhatsApp Delivery Callback URLs in Kaleyra
• Create WhatsApp Campaign on WebEngage

📘

Note:

Kaleyra supports SMS feature for WebEngage. For more information, see WebEngage SMS page.