Create WhatsApp Catalog Message Template

POST Method

Kaleyra allows you to create catalog templates that allow you to display your product catalog within WhatsApp messages. The Catalog templates display a product thumbnail header image of your choice and custom body text, along with a fixed text header and fixed text sub-header. Customers can then click on the View catalogue button to see the whole product catalog.

Sample WhatsApp Catalog Message as displayed on end-user device:

After the end-customer clicks on the View catalogue button, the product listed under the catalog appears:

Prerequisites

The following are the prerequisites for creating the catalog message template:

The Catalog should be linked to the WABA ID being used.
Businesses must have inventory uploaded to Meta in an e-commerce catalog connected to their WhatsApp Business Account.

API Domain and Value

api_domain	Value
IN pod	api.in.kaleyra.io
SG Pod	api.ap.kaleyra.io
EU Pod	api.eu.kaleyra.io
NA pod	api.na.kaleyra.ai

API request to Create a WhatsApp Catalog Template

To create a WhatsApp catalog template, use the /whatsapp/template endpoint.

Request Format

The following is the request format to create a WhatsApp catalog message template:

curl --location --request POST 'https://<api_domain>/v1/<sid>/whatsapp/template' \
 --header 'api-key: <api_key>' \
 --form 'name="<name>"' \
 --form 'category="<category>"' \
 --form 'language="<language>"' \
 --form 'header="{\"type\":\"none\"}";type=application/json' \
 --form 'body="<body>"' \
 --form \
 'button_data="[
	{
   \"type\":\"<button_data_type>\"
}
]";type=application/json' --form 'sample_body="<sample_body>"' \
 --form 'footer="<footer>"' \
 --form 'waba_id="<waba_id>"' \

Sample Request

The following is the sample request to create a WhatsApp catalog message template:

curl --location --request POST 'https://api.in.kaleyra.io/v1/HXXXXXXX071IN/whatsapp/template' \
 --header 'api-key: Axxxxxxxxxxxxxxxxxxxxxxxxxxxx3' \
 --form 'name="catalog_test"' \
 --form 'category="marketing"' \
 --form 'language="en"' \
 --form 'header="{\"type\":\"none\"}";type=application/json' \
 --form 'body="Hello, I am the new virtual assistant. I can help you discover products or provide support. Please reach out if I can help!{{$1}}{{$2}}"' \
 --form \
 'button_data="[
	{
   \"type\":\"catalog\"
}
]";type=application/json' --form 'sample_body="Hello, I am the new virtual assistant. I can help you discover products or provide support. Please reach out if I can help!{{$1}}{{$2}}"' \
 --form 'footer="This is the footer text"' \
 --form 'waba_id="xxxxxxxxxxxxxx74443"' \

Parameters and Data Types

Following is the list of parameters and data types supported:

Parameter	Data Type	Description	Example	Mandatory?
`sid`	String	Account SID (Security Identifier).	HXXXXXXX071IN	Yes
`api_key`	String	API key generated from kaleyra.io account.	Axxxxxxxxxxxxxxxxxxxxxxxxxxxx3	Yes
`name`	String	Template name.	catalog_test	Yes
`category`	String	The Marketing is only supported Category.	Marketing	Yes
`language`	String	The language in which you want to create the template.	en_us	Yes
`header`	JSON	Only type None is supported for the WhatsApp catalog template.	`{type:none}`	Yes
`body`	String	Body of the message.	Hello, I am the new virtual assistant. I can help you discover products or provide support. Please reach out if I can help!{{$1}}{{$2}}	Yes
`button_datatype`	List of JSON	Only type Catalog is supported for the WhatsApp catalog template. You can create more than one catalog in the Business Manager and then select which catalog to send per message.	`[{type:catalog}]`	Yes
`sample_body`	String	Sample of the message you want to send with Catalog.	Hello, I am the new virtual assistant. I can help you discover products or provide support. Please reach out if I can help!{{$1}}{{$2}}	Yes
`footer`	String	Body of the footer.	This is the footer text	No
`waba_id`	String	WhatsApp Business Account ID	xxxxxxxxxxxxxx74443	Yes

Sample Success Response

The following success message appears with status 200:

{
    "status": 200,
    "message": "Template created successfully.",
    "data": [],
    "error": {}
}

Error Codes

For information related to the WhatsApp error code, see WhatsApp Error Codes.

📘
Note:
To send the WhatsApp catalog message using the template, see Send a Catalog Message through WhatsApp Template.

Updated 4 months ago