Enable Email Channel Widget

This page provides details on Kaleyra Email channel widget. If you already have an account in Kaleyra.io, you need to contact our support team Kaleyra Support in order to get the Email channel widget enabled.

After enabling the Email channel from Kaleyra personnel, the Email channel widget is enabled and shown as below.

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Note:

The Email channel widget is not enabled by default, like the other channel widgets.

  1. On the Email channel widget, click Manage.
    The email Logs page appears. The list shows the log of all the emails sent in the last 3 days with the relative details.
  1. To filter the emails on the Logs page, click Filter. The filter dialog appears.
    You can filter based on all the fields of the email Logs page.
  2. Select the required fields to filter and specify the filter conditions in the additional fields provided. In the additional fields, you can select the value from the drop-down list based on the search field selected.

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Note:

You can only give a single word in the search field for 'template' filter condition.

For example:

  1. For the Date search field, you can select the value โ€˜beforeโ€™ and specify a date from the calendar icon in the next field as shown.
  2. To add more than one search condition, click +Add Filter.
    A new search row appears.
  1. Click Apply after specifying all the search conditions.
    The emails that satisfy all the filter conditions appear on the page.