User Profile Settings

This page details the various options related to the user profile management.

The different options under User Profile are as follows:

My profile

The My profile option allows you make modifications to your profile information.

To go to the Profile Settings dialog box, click the user profile drop-down and select the My Profile option.


The Profile Settings dialog box appears.
The user profile information that you see in this window is based on the registration details that you provide during the registration process.


You can edit the Image, Full Name, and the Timezone fields.
After making the changes, click Save Changes.


Using the Support option on the User profile drop-down, you can perform the following tasks:

View Knowledge base articles

The 'Knowledge base' has articles on various Kaleyra services and is based on the most frequently asked questions by the customers.

To view the knowledge base articles:

On the Knowledge base page, click on the Get Support link.


The Knowledge base page appears with all the articles.

  1. On the Search bar, you can enter the search keywords to search for a specific article. The topics that are close to the search keywords appear in a drop-down list as shown.
  2. Select the search result option from the drop-down list to view more information.

View API documentation

Product API documentation covers information about various APIs that Kaleyra offers.

To view the Product API documentation:

  1. On the Knowledge base main page, click View API Documentation.
    The API Documentation page appears with all the Kaleyra services and the API documentation links.
  2. Click on the View API link to view API documentation for the service.

An example API documentation for the Messaging option is shown.




To run the API script in Postman tool, click the Run in Postman button present on the right top corner of the API documentation page.

Send email to Support team

To send an email for a query/support to the Kaleyra team, click the '[email protected]' at the bottom of the Knowledge base page.


Integrations Directory

The Integrations Directory option on the User profile drop-down gives you access to the Kaleyra Integrations (plugin) documentation.

  • From the User profile drop-down list, select the Integrations Directory option.
    The Integrations Directory page appears.

  • To view the Plugins from a specific category, such as E-commerce, Marketing and so on, select a category from the Category drop-down list.

  • To view the Plugins that use a few Kaleyra features, such as SMS, WhatsApp, click on SMS, WhatsApp, Voice options from the options box.

  • To search for a particular Plugin, you can use the Search bar and enter the Integrations Partner's name.



The Settings options under the user profile drop-down list gives you various setting options related to your account.

[For detailed information on Settings option, see: Account Settings page


On the User profile drop-down list, click Logout.
You are logged out of and the Login page appears.

What’s Next