Request WhatsApp Campaign Report
Kaleyra.io lets you request a report for every WhatsApp campaign launched. The WhatsApp campaign report shows the delivery statuses of all the messages sent to the contacts selected in the WhatsApp campaign; the report details are provided in a Microsoft Excel comma-separated file format.
To request a WhatsApp Campaign report:
- Sign in to your Kaleyra.io account.
- Go to Campaigns and then click WhatsApp.
The WhatsApp Campaign page appears.
- Click the (three dots) corresponding to the report you want to download and click Request Report.
Note:
- Only WhatsApp Reports in Completed status can be requested for download.
- After clicking Request Report, if you click the three dots against the report that you are downloading, you will see Generating Reportβ¦, this will be visible till the report is ready to be downloaded.
Note:
You will get a notification through email after the report generation is completed and is available for download.
- Click the (three dots) next to the report that you requested and click Download Report.
Note:
- You will have the option to retrieve the report from within your Browser's recent download extension or navigate to your local downloads folder.
- If no records are found for the campaign that you requested a report for, Records Not Found will be displayed in the Campaigns Listing page action menu for that campaign.
- You can download the same report multiple times.
Updated 10 months ago