Numbers

Purchase the number for making and receiving calls

Pre-Requisites:

  • Know your Customer (KYC) approval is mandatory. For more information on submission and approval, see Completing the Know Your Customer page.
  • The credit balance should be sufficient to purchase numbers for making or receiving calls. For more information on balance details, see Adding Credits page.

To subscribe to a number, perform the following steps:

  1. Sign in to your Kaleyra.io account.
  2. Navigate to Numbers in the left navigation bar and click Subscribe Numbers.

Subscribing to a number is made easy with the below filter options. Filter your options based on location, number type for better results.

  1. Click the arrow next to Select Area, State, or Country and enter the Area, State, or Country of the number.
  2. Click the arrow next to Capability and select Voice from the options. The available options are Voice and SMS.
    a) VOICE- Enables the user to subscribe only to Voice communication capabilities.
    b) SMS- Enables the user to subscribe only to SMS communication capabilities.

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Note:

Only voice-capable numbers are supported for making incoming and outgoing calls.

  1. Click the arrow next to Number Type and select any of the options. The available options are Toll-Free, Mobile, Fixed Line, and Any. By default, the Number Type is Any.
    a) Toll Free - Displays the customer's toll free number.
    b) Mobile - Displays the mobile number.
    c) Fixed Line - Displays the Direct Inward Dialing (DID) number.
    d) Any - Displays all the categories that include Toll-Free, Mobile, Fixed Line, and Any.

You can also filter the numbers based on your preference.

  1. Click the arrow next to Number Pattern and select any of the options. The available options are Starts with, Ends with, and Contains.
    a) Starts with - Used to search numbers that start with the given string.
    Example: "91" - This will display the numbers starting with 91.
    b) Ends with - Used to search numbers that end with the given string.
    Example: "34" - This will display the numbers ending with 34.
    c) Contains - Used to search numbers that contain the given string.
    Example: "33" - This will display the number that contains 33.

  2. Enter the desired pattern and click Search. The available numbers for subscriptions appear.

  1. Click Cancel will return to the Manage screen.

Number Listing Page

The Number listing page will have the list of all the Numbers subscribed by the user. By clicking on the More option (three dots), users can view details of the number or can unsubscribe it.


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