Voice Retry & Interval

To access the Voice Callback Configuration, click on the Edit button in the Campaigns Setting page

the Voice Retry and Interval Configuration pane appears

You can configure, for the Voice Campaigns, the number of retries in case an outgoing call fails at the first try and how many seconds wait between consecutives retries:

• Number of retries can be set from 0 (no retry at all) to 3 retries
• the interval period between retires can range from 5 seconds to 300 seconds (i.e. 5 minutes)

Once your configuration is completed, click Save to store it in the system.