Voice Detailed Report
The detailed report contains the detailed data for a given date range. Below are the attributes/fields in the Detailed Report.
| Field | Description | Example |
|---|---|---|
| Call ID | Unique identification of each call. | 10dc613e-d343-4003-86b0-cc2a3a08e806 10dc613e-d343-4003-86b0-cc2a3a08e806 |
| Call To | The number to which the call is made. | 919XXX7XXXX2 |
| Call From | The number from which the call is received. | 918XXX5XXXX4 |
| Bridge Number | The DID number that is used to initiate the call. | 919XXX5XXXX6 |
| Call Type | The type of call
| Incoming/Outgoing |
| Call Status | The status of the call. For example ANSWER, NOANSWR, BUSY, and so on. For more details on the call statuses, refer to https://developers.kaleyra.io/docs/call-statuses. | ANSWER |
| Call Start Time | The call start time as soon as the call is initiated. A timestamp per the timezone that the account belongs to. | 2026-01-07T07:19:20.000Z |
| Bill Seconds | The chargeable duration of the call. | 31 |
| Call Source | Source of the call. For example API, Campaign, Plugin, and so on. | Campaign |
| Call End Time | The call end time as soon as the call ended. A timestamp per the timezone that the account belongs to. | 2022-01-07T07:19:45.000Z 2022-01-07T07:19:45.000Z |
| Total Call Duration | The total duration of the call. End time minus start time. | 26 |
| Ring Time | The number of seconds the call rang before it is answered or rejected. | 14 |
| IVR ID(Flow ID) | Unique ID of the Flow. | SG_df449e21-f546-4b43-b374-3545015b0471 |
| IVR Name | Name of the flow used to make the call. | Test |
| Credits Utilized | The amount of money (credits) utilized for the call. | 145.810492 |
| Units Charged | Units charged for each call. | 2 |
| Campaign Name | The name of the campaign using which the call is triggered. | Website leads |
| Keypress | The last keypress by the callee while the call is active. | 2 |
| Recording | Recording link of the call. | https://api-stgconsole.smsinfini.com/v1/{{sid}}/voice/recordings?id=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 |
| Meta Value | Detailed call forward data of each channel. |
Meta Value
The Meta Value field contains the below data for both the two legs of the call, defined as Channel 1 and Channel 2, separately in JSON format:
{"channel1":{"number":"912XXXXX78X","status":"FLOW_ANSWER","recording":"","charge":1,"units":1,"bill_sec":24,"type":"","ringtime":2,"end_time":"2022-01-07T07:19:45Z","country":"India"},
"channel2":{"number":"919XXXXXXX29","recording":"https://api-stgconsole.smsinfini.com/v1/{{sid}}/voice/recordings?id=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","status":"ANSWER","charge":1,"units":1,"bill_sec":7,"type":"MOBILE","ringtime":12,"end_time":"2022-01-07T07:19:45Z","country":"India"}}Updated about 9 hours ago
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