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Features

Home

Welcome
Glossary
Support

Getting started

Overview
Create a Kaleyra Platform Account
Sign In to Kaleyra Platform Using Two Factor Authentication(2FA)
Onboarding onto Kaleyra
Callback Profiles

Campaigns

Overview
SMS Campaign
WhatsApp Campaign for V1 WABA
WhatsApp Campaign for V2 WABA
Voice Campaign
- Launch a Voice Campaign
- Draft Voice Campaign
RCS Campaign
Settings

Directory

Overview
Blocklist
Contacts
- Import Tags for your Contacts in Bulk
Tags

Channels

Channel Overview
SMS
WhatsApp
RCS
- Brands
- Agents
Voice
Email
- Email 2.0

Flow Builder

Overview
Flow Builder Templates
Widget Library
Trigger Flow using Webhook and Voice Call
Trigger Flow using Outgoing Call
Missed Call Flow
Flow Builder Logs
Supported Text-to-Speech Languages

Numbers

Overview
Subscribe Number
Number Statuses
Number Listing Page
Long Codes and Short Codes

Verify

Overview
Create a Verify Template
Create a Verify Configuration
API Collection
Generate OTPs
Validate OTPs

URL Management

Overview
Single URL Shortener
Bulk URL Shortener

Templates

Template Management Overview
WhatsApp Templates
SMS Templates
RCS Templates
Email Templates

REPORTS & LOGS

Reports & Logs overview
Overview WhatsApp Analytics
- WhatsApp Analytics Dashboard
Reports
Logs

Sub-accounts

Overview
- Sub-account Services
Manage Subaccounts
Credits History
- View Credits History
Credits Usage
- View Credits Usage
Reports

User Management

User Management

Settings

Global Settings

Billing

Overview
- Billing - Prepaid Accounts
- Billing - Postpaid Accounts

APIs

Overview

SMS APIs

Overview
/message endpoint
/sms endpoint
SMS Callback
- Callback Request using Callback Profiles
SMS Error Codes
SMS Status and Status Trace Codes

WhatsApp APIs

Overview
WhatsApp API V1
WhatsApp API V2
WhatsApp Block Users API
Fetch Phone Number Details API

RCS APIs

Overview
RCS Messages APIs
RCS Number Capability Check
- Single Number Capability Check
- Bulk Number Capability  Check
RCS Tester APIs
- Get Tester By Agent
- Register Tester
RCS Management APIs
RCS Template APIs
RCS Error Codes

Voice APIs

Overview
Click to Call API
Outbound Calling API
Call Recording Extraction API
Call Log Pull API
Dynamic Variables for DLRURL
Callback Profiles in Voice APIs
Voice Error Codes

Email APIs V1

Overview
Send Single Email
Short URL in Email API Request for a single contact
Send Batch and Bulk Emails
Add Dynamic Values in Email API Using Params field
Use Templates in Email API
Get stats and Get logs in Email API
Use Webhook in Email API
Email Error Codes

Email APIS V2

Overview

NUMBER APIS

Overview
List the Available Numbers for Subscriptions
Subscribe a Number
List the Subscribed Numbers
Unsubscribe a Number
Resubscribe a Number
Documents ID and Description for Numbers

URL Shortener APIs

Overview
Create a URL Shortener
Get All URL List
Get an Individual URL
Get URL Analytics Data
Delete a Shortened URL
URL Shortener Callback

Platform APIs

Overview
Subaccounts
Billing
- Get Account Billing or Usage Details
- Response Codes and Statuses
Callback Profiles

Consent Management APIs

Overview

Blocklist APIs

Overview
Get Blocklist
Change Blocklist Status for Number
Blocklist Error Codes

Video

Overview
Technical Requirements
Environment Setup
Inbound Call
Accessibility Report

Communicate Pro

Overview
Campaigns
Lists
Broadcasts
Multivariate Test Broadcast
Interactive Programs
View and Export Messages
Coupon Service
Reports
- List Upload or Update Results

Integrations

Overview
LeadSquared SMS
LeadSquared WhatsApp
- Kaleyra WhatsApp with LeadSquared
WebEngage SMS
- Configure Kaleyra SMS on WebEngage
- Create SMS Campaign on WebEngage
WebEngage WhatsApp
ORACLE Eloqua SMS
ORACLE Eloqua WhatsApp
- View Kaleyra.io Configuration on ORACLE Eloqua
- Send WhatsApp Messages
CleverTap SMS
- Configure Provider for SMS
- Launch an SMS Campaign
CleverTap WhatsApp
Zoho CRM SMS
Zoho Desk SMS
Zoho SMS Campaigns
Zoho WhatsApp
- Zoho CRM: Send WhatsApp messages with Workflow Rules
  - Configure Workflow Rules and Send WhatsApp
  - View Workflow Rules Usage
MoEngage SMS
- Kaleyra SMS Integration with MoEngage
- Create SMS Callback
MoEngage WhatsApp
Braze SMS
- Kaleyra SMS Integration with Braze
Zapier
Shopify SMS
Shopify WhatsApp
HubSpot SMS
HubSpot WhatsApp
Oracle Responsys MMS
Freshchat WhatsApp Connector
- Integrate Freshchat with Kaleyra WhatsApp
- Send WhatsApp Messages to Freshchat
Genesys SMS

Telecom Regulations

India DLT Process

FAQs

FAQs
- Video API FAQs

Features

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Low Balance Alert
Credit Usage Alert

Updated about 15 hours ago

Low Balance Alert

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