Not Sent - Country traffic blocked

The Not Sent - Country traffic blocked status allows you to identify messages that were not delivered because traffic to the destination country is blocked by your configured country-level restrictions.

Prerequisites

An active WhatsApp plan on Kaleyra platform.
An active WhatsApp for Business API plan that includes:
1. A WhatsApp business number.
2. An associated profile with the business number.
3. A WhatsApp verified and approved profile.
4. A WABA ID onboarded on Kaleyra WhatsApp API V2.
You must have the callback registered in the WhatsApp channel for the phone numbers.

Sample Webhook

The following is the sample webhook.

{
    "code": "WAV2102",
    "status": "not sent",
    "message_id": "wamid.XXXXXHE5NXXXXXXXXXXDAQ==",
    "reason": "Message delivery failed as traffic to the country is blocked",
    "extra_info": {
        "enable_url_tracking_body": false,
        "enable_url_tracking_button": false,
        "message_id": "wamid.HBgMOTE5NDAXXXXXX3MDFQIAERgSMEYxMEM1QjQ3QjXXXXXXQ2N0YA",
        "ref": "campaign_2025_summer_sale",
        "ref1": "order_ORD_456789",
        "ref2": "payment_pending",
        "waba_id": "12XXXXX34512345"
    }
}