CleverTap RCS

Kaleyra RCS integration with CleverTap enables you to use CleverTap's customer engagement and automation platform together with Kaleyra's RCS (Rich Communication Services) messaging channel to deliver rich, interactive customer conversations.

Using the integration of Kaleyra RCS with CleverTap, you can avail the following benefits:

• Send personalized RCS campaigns to targeted end-user segments.
• Deliver rich media messages containing images, videos, carousels, and suggested reply buttons.
• Automate customer journeys based on user behaviour and events tracked in CleverTap.
• Improve engagement through interactive messaging experiences compared to traditional SMS.
• Track campaign performance, delivery, and customer interactions for optimization.

To integrate the Kaleyra RCS feature with CleverTap, you need to perform the following:

• Configure Provider for RCS
• Launch an RCS Campaign