RCS Rich Card Template

You can send a rich card template. This template allows you to send an RCS message containing only one rich card. It is ideal for an interactive, media‑rich message format used in RCS Business Messaging (RBM) that allows you to send visual and actionable messages. You have the option to add button in the rich card that includes URL Action, Reply, Dialer Action, View Location (Lat/Long), and Calendar event.

Also, you have options to add chips such as:

• URL Action - Add URL to the rich multimedia template.
• Reply - Add reply message to the rich multimedia template. This message will help the end user to set the context for their reply message. If they click on the reply message provided while creating a template, then the same message will be received.
• Dialer Action - Add phone number for end-users.
• View Location (Lat/Long) - Add location to the rich multimedia template.
• Create Calendar Event - Create an event and share the date in a rich multimedia template.

To create an RCS rich card template, perform the following steps:

1. Follow the step 1 to step 3 of RCS Text Template.
   The Template Details step appears.

2. In the Template Details step, perform the following:
   1. In the Enter Template Name field, enter the template name. Only alphanumeric characters of a maximum of 20 characters are supported.
   2. In the Select Type drop-down, click the drop-down button and then select the Rich Card option.

3. Click Next.
   The Add Content step appears.

4. In the Media & Message section, perform the following steps:
   1. In the Card Orientation drop-down field, select one of the following options:
      • HORIZONTAL - for the horizontal orientation of the card. After selecting the HORIZONTAL option. Further, you have the option to select the Card Alignment on either Left or Right side of the device screen.
      • VERTICAL - for the vertical orientation of the card. After selecting the VERTICAL option. Further, you have the option to select the Card Alignment from Short, Medium, or Tall.
   2. In the Select Media Source drop-down field, click the drop-down icon and select one of the following media sources:
      • Upload File - Upload a file from your device.
      • Upload from URL - Upload rich card to an RCS message by providing a publicly accessible URL, instead of uploading the media file directly.
      • Variable Image/Video URL - Create a placeholder field in an RCS template where the actual card URL is supplied at send time, enabling personalization and dynamic content delivery.
   3. In the Select Media Type drop-down field, click the drop-down icon and select one of the following media types:
      • Image - You can upload an image in JPEG, JPG, PNG, or GIF format (maximum size: 1 MB). Recommended aspect ratio: 5:4 with an optimal resolution of 960×720 pixels.
      • Video - You can upload a video file up to 5 MB. Supported formats include H.263, M4V, MP4, MPEG, MPEG-4, and WebM.
      • PDF - You can upload a PDF document with a maximum file size of 10 MB.
   4. In the Card Title field, enter the title for the rich card. The maximum length of 200 characters is supported.
   5. (Optional) In the Card Description field, enter the description for the rich card. The maximum length of 2000 characters is supported.

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Note:

The Suggested Actions/Buttons will appear with the card, while the Suggested Chips will appear outside the card.

5. (Optional) Click + Add Action.
   The Button 1 fields appear.

6. Provide the buttons details. For more information, see the step 6 of the RCS Text Template.

7. (Optional) Click Add Chips.

8. Provide the buttons' details. For more information, see the step 6 of the RCS Text Template.

9. Click Next.
   The Preview step appears.

10. Click Save.
    The Activate template pop-up appears.

11. Select one of the following options:

    • Activate Now - Activate the template immediately. After successful approval of the template, the Status of the template will be Approved.

      

    • Activate Later - Create the template. After selecting the Activate Later option, the status of the template will be Created. You can send the template for approval later. For more information, see Send Template for Approval.