RCS Template APIs

The RCS Template API allows you to create, update, view, and delete RCS message templates. These templates can include text, rich text, files, rich cards, and carousels. You can use dynamic variables to personalize the actual message sent to any given recipient using the template.

A template can be used for messaging only when its status is Active or Approved. In US region and for template used with RCS Agent not related to Vodafone Idea in IN region, automatic approval is possible by setting the template status to Active during creation. For other Agents, template will be approved from related RCS authority. After a template is set to Active, it can no longer be edited.

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Notes:

For US region, after the template is created successfully, the template becomes active. You can edit the template until it becomes Active. Once template is Active, you can send message using Template ID.

For IN region Vi (Vodafone Idea) Agents, a template can be created as a draft, and it must be submitted for approval. Once approved, the template becomes approved. Once template is active, you can send message using Template ID. You can send only 30 messages in Vi through unapproved template.

List of RCS Template APIs

The Kaleyra platform supports the following RCS Template APIs:

If you want to create an RCS Template using the Kaleyra platform UI, see Add Template.