Overview

Rich Communication Services (RCS) is an advanced messaging protocol designed to enhance traditional SMS and MMS capabilities. RCS APIs enable developers and service providers to integrate rich messaging features into their applications and platforms, offering a more interactive and engaging user experience.

Key Capabilities of RCS APIs

• Rich Media Messaging: Send and receive images, videos, audio, and files.
• Chat Features: Support for group chats, typing indicators, read receipts, and message delivery status.
• Business Messaging: Enable branded messaging experiences with verified sender information, suggested replies, and actions.
• User Interaction: Provide interactive elements like carousels, quick replies, and buttons for seamless engagement.
• Session Management: APIs allow for managing message sessions, including initiation, termination, and tracking.

Use Cases

• Customer Support: Real-time, rich media interactions with support agents.
• Marketing Campaigns: Personalized promotions with interactive content.
• Transactional Messaging: Delivery updates, appointment reminders, and payment confirmations.

For more information regarding RCS as a communication channel, refer to RCS Overview.

Links to RCS APIs

• RCS Messages APIs
• RCS Capability Check API
• RCS Management APIs
• RCS Tester APIs