Re-trigger a Failed Request

You can re-trigger a failed request from the callback profiles page.

To re-trigger a failed request sent using the information of a given callback profile, perform the following steps:

  1. Sign in to your Kaleyra platform.

    The Channels page appears.

  2. On the profile settings drop-down list, select the Callback Profiles option.

    The Callback Profiles page appears.


  1. Click the ellipsis icon corresponding to the callback profile and select the Re-trigger failed request option.
    The Re-trigger Callback pop-up appears.
  1. Click the Re-trigger button.
    The confirmation message Callback Profile has been updated successfully appears.




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