Re-trigger a Failed Request

You can re-trigger a failed request from the callback profiles page.

To re-trigger a failed request sent using the information of a given callback profile, perform the following steps:

1. Sign in to your Kaleyra platform.

   The Business communications page appears.

   

2. On the Tools section, click Callback.

   The Callback Profiles page appears.

3. Click the ellipsis icon corresponding to the callback profile and select the Re-trigger failed request option.
   The Re-trigger Callback pop-up appears.

4. Click the Re-trigger button.
   The confirmation message Callback Profile has been updated successfully appears.