Consent Template Registration - FAQs

The frequently asked questions for Consent Template Registration are the following:

• Consent Template Registration - Operators
• Does Consent template apply to all messages? Do I need to get consent from my customers to send OTPs as well?
• Consent Template Samples
• What is Consent Registration?
• Why do I need Consent Registration?
• What is the process to register Consent Templates?
• Guidelines for Consent Templates
• What is the difference between Consent and Content Templates?
• Consent Template Mapping to Content Templates - Operators
• Bulk Consent Template Upload for Jio
• Bulk Consent Template Upload for Videocon
• Bulk Consent Template Upload for Idea-Vodafone
• Bulk Consent Template Upload for BSNL
• Bulk Consent Template Upload for Airtel
• Bulk Consent Template Upload for Tata
• Consent Bulk Upload - Operators
• What is IP Whitelisting on the DLT portal? Is it mandatory?
• What will happen when the consent scrubbing goes live?
• Can consent be deleted from the DLT portal?
• My Sender ID is blocked by the DLT portal for complaints on 1 message template. Can I still send other message templates through that Sender ID?
• I have multiple content templates that need to be linked to a single consent. Is this possible? Is there an option to bulk upload these?
• I have multiple consent templates. Can I upload my entire customer base for all the consents, or do I need to link each one separately?
• Is there a duplicate check for the data that I am uploading in “Bulk Consent”?
• If duplicate numbers are uploaded in different files, can I apply for a cancellation or a refund?
• How long is my customer’s consent valid for? How will my customer’s consent be renewed?
• If a customer of mine is DND registered, but I have consent from him, can I send messages to him?
• Can I check the uploaded details of the consent along with status?
• What changes can I expect with the new consent scrubbing from DLT?