Submit - Success

The Submit - Success status allows you to confirm that the message request was successfully received and accepted by WhatsApp for processing. At this stage, the message has been validated and queued, but delivery to the end user is not yet confirmed.

Prerequisites

An active WhatsApp plan on Kaleyra platform.
An active WhatsApp for Business API plan that includes:
1. A WhatsApp business number.
2. An associated profile with the business number.
3. A WhatsApp verified and approved profile.
4. A WABA ID onboarded on Kaleyra WhatsApp API V2.
You must have the callback registered in the WhatsApp channel for the phone numbers.

Sample Webhook

The following is the sample webhook.

{
    "status": "submitted",
    "message_id": "wamid.XXXXXHE5NXXXXXXXXXXDAQ==",
    "meta_message_id": "wamid.HBgMNTg5OTk1NjQ5OTg1FQIAERgSODk5OTU2NDk5ODU1AA==",
    "extra_info": {
        "message_id": "wamid.HBgMOTE5NDAXXXXXX3MDFQIAERgSMEYxMEM1QjQ3QjXXXXXXQ2N0YA",
        "waba_id": "12XXXXX34512345",
        "ref": "campaign_2025_summer_sale",
        "ref1": "order_ORD_456789",
        "ref2": "payment_pending",
        "enable_url_tracking_body": false,
        "enable_url_tracking_button": false
    }
}