RCS Messages APIs

The RCS Messages API is a robust HTTP-based service designed to streamline the submission of diverse message types, including plain text, rich text, and rich card messages.

This API supports a wide array of message types - from simple plain text to rich multimedia cards and interactive carousels - making it ideal for applications that require flexible and engaging communication.

Whether you are running marketing campaigns or sending transactional updates, the Messaging API provides the tools needed to deliver content effectively and interactively.

This API supports the following message types:

• Send a Plain Text Message

• Send a Plain Text Message with URL

• Send a Plain Text Message with URL and ChipList

• Send a Plain Text Message with ChipList

• Send a Rich Text Message

• Send a Rich Text Message with Chiplist

• Send Rich Card Standalone Message

• Send a Rich Card Standalone Message with a Chiplist

• Send a Rich Card Standalone Message with a Suggestion

• Send a Rich Multimedia Text Message

• Send a Rich Card Carousel Message with Chiplist

• Send a Rich Card Carousel Message with Suggestion

• RCS Delivery Receipt (DR) Events

• RCS Mobile Originated (MO) Events

Benefits

• Flexibility: Supports a wide range of message types for different use cases.
• Interactivity: Chiplists and suggestions enhance user engagement.
• Rich Media Support: Enables visually appealing and informative messaging.

Key Use Cases

Following a set of key use cases is presented; of course, you can use RCS messages for any other use cases fitting your purposes and interactions with end-users.

Marketing Campaigns

Send promotional messages using rich cards and carousels to showcase products, offers, or events.

Use chiplists and suggestions to guide users toward specific actions like “Buy Now” or “Learn More.”

Customer Engagement

Deliver personalized messages with rich multimedia content to enhance user experience.

Use rich text and chiplists to provide interactive FAQs or support options.

Testing and QA

Submit test traffic with various message types to validate rendering on different mobile display and backend processing.

Ensure compatibility across devices and platforms by simulating different message types.

Interactive Surveys and Feedback Collection

Use chiplists and suggestions to create quick-response surveys.

Rich cards can be used to present questions with visual context.

Transactional Messaging

Send order confirmations, delivery updates, or appointment reminders using plain or rich text formats.

Include actionable links or chiplists for rescheduling or tracking.