Sample Trigger URL Data for Genesys

The following is the sample Trigger URL data for Genesys:

• Trigger URL: webhook region URL
• Request body: {source}&message={message}&recipient={recipient}&timestamp={timestamp}&id={id}&target=genesys&integration_id={genesys-integration-id}
• Request type: Content-Type=application/json

For more information on the request body, contact the Support team.

Regional Trigger URL

The following is the list of Trigger URLs based on region for callback: