Callback Configuration

Callback Profile Dynamic Variables

The following dynamic variables must be added to the Callback Profile to receive the corresponding values in the callback payload:

{
  "group_id": "<group_id>",
  "type": "<type>",
  "request_id": "<request_id>",
  "subject": "<subject>",
  "invite_link": "<invite_link>",
  "added_participants": "<added_participants>",
  "removed_participants": "<removed_participants>",
  "initiated_by": "<initiated_by>"
}

Replacer Description

The following table describes each attribute that you can receive through callback service and the corresponding value included in the callback payload.

ReplacerDescription
group_idUnique identifier of the WhatsApp group associated with the event.
typeType of Group Management event, such as group_create, group_delete, group_suspend, or group_suspend_cleared.
request_idUnique identifier associated with the Group Management request. This field is applicable to lifecycle events.
subjectName or subject of the WhatsApp group. This field is applicable to group lifecycle events.
invite_linkInvite link associated with the WhatsApp group, when available.
added participantsList of participants added to the WhatsApp group as part of the event.
removed participantsList of participants removed from the WhatsApp group as part of the event.
initiated_byIdentifies the entity that initiated the participant-related action, such as business or participant.
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Notes:

  • Configure the required dynamic variables in the Callback Profile based on the Group Management events that the business needs to receive.
  • A field may be empty or null when it is not applicable to a particular event.
  • The callback payload contains only the fields applicable to the corresponding Group Management event, and that are configured in the callback profile.
  • The WABA must also be enabled to receive the relevant Group Management webhook events for callbacks to be triggered.

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