Overview

The Email API V2 document provides an overview of the Email Messaging capabilities enabled through the
Kaleyra Email API platform, covering single and bulk email delivery, template management,
attachment handling, delivery tracking, and webhook notifications. It explains how email
communications are configured, triggered, and managed through secure APIs, and how they
integrate with enterprise systems such as CRMs and automation platforms. The document
offers visibility into message flow, API behavior, monitoring, and reliability to support scalable
and compliant enterprise communication.

Email is a widely adopted, secure, and reliable communication channel for businesses to reach customers globally. The Kaleyra Email API enables organizations to programmatically send emails from the Kaleyra platform to single recipients or to multiple recipients at scale, including support for attachments, dynamic content, and delivery tracking.

Using the Email API, enterprises can integrate email communication directly into their applications and business workflows such as CRMs, ticketing systems, and marketing platforms, enabling automated and event-driven communications.

The Email API V2 supports the following services:
• Send a single email
• Send short URL in email
• Send batch and bulk emails
• Add dynamic values in emails
• Create email templates to send emails
• Get email statuses and logs
• Use webhook to get notified about email delivery

For more information on Email API V2, see the Email API V2 overview API Reference page.