Submit - Success (for typing indicator and read receipts)

The Submit - Success status for typing indicator and read receipts allows you to confirm that the message request was successfully received, accepted by WhatsApp, delivered to the end user, and the message has been read by receipts.

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Note:

Kaleyra has a different callback structure for typing indicator and read receipts as Meta's response for these two contains the success field only.

Prerequisites

  1. An active WhatsApp plan on Kaleyra platform.
  2. An active WhatsApp for Business API plan that includes:
    1. A WhatsApp business number.
    2. An associated profile with the business number.
    3. A WhatsApp verified and approved profile.
    4. A WABA ID onboarded on Kaleyra WhatsApp API V2.
  3. You must have the callback registered in the WhatsApp channel for the phone numbers.

Sample Webhook

The following is the sample webhook.

{
    "status": "submitted",
    "message_id": "wamid.XXXXXHE5NXXXXXXXXXXDAQ",
    "success": "1",
    "extra_info": {
        "message_id": "wamid.HBgMOTE5NDAXXXXXX3MDFQIAERgSMEYxMEM1QjQ3QjXXXXXXQ2N0YA",
        "waba_id": "12XXXXX34512345",
        "ref": "campaign_2025_summer_sale",
        "ref1": "order_ORD_4XXX89",
        "ref2": "payment_confirmed"
        "enable_url_tracking_body": false,
        "enable_url_tracking_button": false
    }
}





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