Template Management Overview

Template management provides a single, unified section to create and manage templates across all enabled channels that support template-based communications, such as SMS and WhatsApp.

You can access the Templates section directly from the main navigation bar on the left-hand pane, providing a single entry point for all your template-related activities.

From this section, you can select the channel you want to work with, view and manage your existing templates, or create new ones using a simple, guided multi-step wizard designed to make the process clear and intuitive.

The Templates section covers:

WhatsApp Template

SMS Template

RCS Template

Email Template


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