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Kaleyra.io, WhatsApp, SMS, Email, Voice, Video, Chatbot and OTP API: all you need to knowSMSWhatsAppVoiceVideoAPIIntegrationRelease NotesFAQs
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Home

  • Welcome
  • Glossary
  • Support

Getting started

  • Overview
  • Understanding Kaleyra.io Interface
  • Creating an Account in Kaleyra.io
  • Onboarding onto Kaleyra
    • Completing the Know Your Customer (KYC)
    • Opt-in for Kaleyra Services
    • Creating Sender ID
    • Create Kaleyra.io API Key
    • View API Key and SID
    • Creating SMS Template
    • Adding TAN Number (Optional)
    • Adding Credits
  • User Profile Settings
  • Account Settings
    • Notification
    • Settings
    • Team
    • Documents
  • Callback Profiles
    • Create Callback Profile for WhatsApp Template Status Update

SMS

  • Overview
  • Request an SMS Report
    • Understanding SMS Summary Reports
    • Understanding SMS Tabular Report
    • Automate SMS Summary Report
  • Understanding SMS Analytics - Logs
  • Uploaded Reports
  • Configuring SMS Settings
    • Opt-in Settings
    • Opt-out Settings
    • Daily Limit
  • Automatic blacklisting of contacts on directory

WhatsApp

  • Overview
  • Manual Signup
    • Adding Number
  • Embedded Signup
  • WhatsApp Business Messaging
  • Find your Facebook Business Manager ID
  • WhatsApp Business | Message Templates
  • Adding WhatsApp Templates
  • Editing WhatsApp Template
  • Product Catalog Messages
  • Kaleyra WhatsApp API
  • WhatsApp Business Message Limit
  • Opt-in
  • WhatsApp Number Messaging Limits and Quality Rating
    • Receive Updates about Messaging Limits using Webhooks
  • WhatsApp Pricing
  • Request a WhatsApp Report
    • Understanding WhatsApp Reports

Campaigns

  • Overview
  • SMS Campaign
    • Launch your SMS Campaign
    • Replay Campaign
    • Request SMS Campaign Report
  • WhatsApp Campaign
    • Launch WhatsApp Campaign
    • Request WhatsApp Campaign Report

Chatbot

  • Overview
  • Onboarding
  • Navigate Chatbot
  • Autoresponder
    • View Autoresponder Demo
    • Create an Autoresponder
    • Publish an Autoresponder
    • Edit an Autoresponder
  • Infobot
    • View Infobot Demo
    • Create an Infobot
    • Publish an Infobot
    • Edit Infobot's Intent
  • Databot
    • View Databot Demo
    • Create a Databot
    • Publish a Databot
    • Edit Databot's Intent
  • Enterprise Chatbot
    • View Enterprise Demo
    • Contact Us for Enterprise Chatbot
  • Understanding Chatbot Dashboard

Video

  • Overview
  • Technical Requirements
  • Environment Setup
  • Inbound Call

Voice

  • Overview
  • Signing up with Kaleyra.io
  • Numbers
  • Adding Credits
  • Click to Call
  • Kaleyra Flow Builder
    • Dynamic Variables for FlowBuilder
  • Voice Manager
    • Sound Manager
    • Logs
    • Call Statuses
    • Reports
    • Sticky Agents
  • Generating the Report with Recording Details

Kaleyra Verify

  • Overview
  • Creating a Verify Templates
  • Creating a Verify Configuration
  • API Collection
  • Generate OTPs
  • Validate OTPs

Kaleyra Numbers

  • Overview
  • Subscribe Number
  • Number Statuses
  • Number Listing Page

Conversations

  • Overview

Subaccounts

  • Overview
  • Manage Subaccounts
    • Add Subaccount
    • View Subaccounts
    • Recharge Subaccount
    • Access Subaccount
    • Edit Subaccount
    • Suspend Subaccount
  • Credits History
    • View Credits History
    • Download Credits History Report
  • Credits Usage
    • View Credits Usage
    • Download Credits Usage Report
  • Reports
    • View Downloaded Reports
    • Generate Summary Report

Failover

  • Overview
  • Configuration
  • Logs

Kaleyra Flow Builder

  • Overview
  • Flow Builder Templates
  • Widget Library
    • Start
    • Play
    • Call Forward
    • IVR Menu
    • SMS
    • API
    • Keypress
    • Repeat
    • Date and Time
    • Jump
    • Voicemail
    • Choice
    • Hangup
  • Trigger Flow using Webhook and Voice Call
  • Trigger Flow using Outgoing Call
  • Missed Call Flow
  • Flow Builder Logs
  • Supported Text-to-Speech Languages

Kaleyra Directory

  • Overview
  • Contacts
  • Tags
  • Lookup

Kaleyra APIs

  • Overview

SMS APIs

  • Overview
  • Send Your First SMS
  • Send OTP SMS
  • Send Bulk SMS
  • Send SMS with Unicode
  • Send Flash SMS
  • Schedule SMS API
  • SMS Status API
  • Understanding Route Types
  • SMS Length and Encoding
  • SMS Callback
    • Callback Request using Callback Profiles
  • SMS URL Shortening API
  • Send SMS (JSON/XML)
  • Send SMS Over IP (SOIP)
    • Capability Check API
    • Set up Callback Profile ID
  • URL Shortener APIs
    • Create URL Shortener
    • Get All URL List
    • Get Individual URL
    • Get URL Analytics Data
    • Delete Shortened URL
    • URL Shortener Callback
  • SMS Error Codes
  • SMS Status and Status Trace Codes

WhatsApp APIs

  • Overview
  • WhatsApp Templates
    • WhatsApp Template Category
    • Create WhatsApp Template with Text
    • Create WhatsApp Template with Sample Media
    • Get WhatsApp Template Status
  • Send a Text Template Message through WhatsApp
  • Send a Media Message through WhatsApp
  • Send a Media Template Message through WhatsApp
  • Receive an incoming message and reply
  • Send a Text Message through WhatsApp
  • Preview of the URL
  • Share Contact Information
  • Send Interactive Message and Media Template
  • Monitoring Stats
  • List Message API
  • Reply Button API
  • Product Catalog Message APIs
  • Automate your Kaleyra WhatsApp Flow
    • WhatsApp Registration
    • Add WhatsApp Number
    • Update WhatsApp Number Details
    • Add WhatsApp Template
    • WhatsApp Callbacks
  • WhatsApp Error Codes
    • Cloud API Error Codes
    • On-premise API Error Codes

Voice APIs

  • Overview
  • Click to Call API
  • Outbound Calling API
  • Call Recording Extraction API
  • Call Log Pull API
  • Dynamic Variables for DLRURL
  • Callback Profiles in Voice APIs
  • Voice Error Codes

Email APIs

  • Overview
  • Send single email
  • Send batch and bulk emails
  • Add dynamic values in email API using params field
  • Use templates in email API
  • Get stats and Get logs in email API
  • Use webhook in email API
  • Email error codes

Platform APIs

  • Overview
  • Subaccounts
    • Create Subaccount
    • Get All Subaccounts Detail
    • Get Subaccount Details
    • Edit and Update Subaccount Details
    • Recharge Subaccount
    • Delete Subaccount
    • Response Codes and Statuses
  • Billing
    • Get Account Billing/Usage Details
    • Response Codes and Statuses

Lookup APIs

  • Overview
  • HLR Lookup
  • GET API Lookup
  • POST API Lookup

Failover APIs

  • Failover Messages
    • Use Client Callback for Failover
    • Set up Callback Profile ID
  • Failover Error Codes

Integration Partners

  • Overview
  • LeadSquared SMS
    • Kaleyra SMS with LeadSquared
    • Generate a Webhook URL
    • LeadSquared Automation
  • LeadSquared WhatsApp
    • Kaleyra WhatsApp with LeadSquared
  • WebEngage SMS
    • Configure Kaleyra SMS on WebEngage
    • Create SMS Campaign on WebEngage
  • WebEngage WhatsApp
    • Configure Kaleyra.io WhatsApp on WebEngage
    • Add WhatsApp Templates
    • Create WhatsApp Campaign on WebEngage
  • ORACLE Eloqua SMS
    • Configure Kaleyra.io on ORACLE Eloqua
    • Login to Kaleyra.io on ORACLE Eloqua
    • View Kaleyra.io Configuration on ORACLE Eloqua
    • Send SMS through Campaign Canvas
    • Send SMS through Contact Program Canvas
    • Send SMS through Custom Object Program Canvas
    • Sent SMS Custom Data Object on Eloqua
    • Received SMS Custom Data Object on Eloqua
  • ORACLE Eloqua WhatsApp
    • View Kaleyra.io Configuration on ORACLE Eloqua
    • Send WhatsApp Messages
  • CleverTap SMS
    • Kaleyra SMS Integration with CleverTap
  • CleverTap WhatsApp
    • Configure Provider for WhatsApp
    • Enable WhatsApp Delivery Callback URLs in Kaleyra
    • Enable Incoming Message URL in Kaleyra
    • Add WhatsApp Template to CleverTap
    • Launch WhatsApp Campaign
    • View WhatsApp Campaign Report
    • WhatsApp Conversations
  • Zoho CRM SMS
    • Kaleyra SMS with Zoho CRM
    • Configure Kaleyra SMS Settings with Zoho CRM
    • Send SMS to Leads, Contacts, or Accounts
  • MoEngage SMS
    • Kaleyra SMS Integration with MoEngage
  • MoEngage WhatsApp
    • Kaleyra WhatsApp Integration with MoEngage
  • Braze SMS
    • Kaleyra SMS Integration with Braze
  • Zapier
    • Integrate Kaleyra account with Zapier
    • Create a Zap to send an SMS
    • Create a Zap to send WhatsApp Messages
  • Shopify SMS
    • Kaleyra with Shopify
    • Configure Kaleyra Settings with Shopify
    • Send SMS and Launch Campaign
    • Send Automated SMS
  • HubSpot SMS
    • Kaleyra with HubSpot CRM
    • Configure Kaleyra Settings with HubSpot
    • Send SMS
    • HubSpot Automation
  • Oracle Responsys MMS
    • Integrate Kaleyra with Oracle Responsys
    • Send MMS using Oracle Responsys Programs

FAQs

  • FAQs
    • Video API FAQs

Release Notes

  • Release Notes
    • Kaleyra.io Core Services
    • Kaleyra.io Campaigner
    • Kaleyra.io SMS
    • Kaleyra.io WhatsApp
    • Kaleyra.io Integrations
    • Kaleyra.io Email (API and GW)
    • Kaleyra.io Messaging Solutions
    • Chatbots
    • BFSI Solutions
    • Communicate Pro
    • GFTP

Release Notes

Suggest Edits

Here you can find the Release Notes for all Channels, Tools, Solutions, and Integration provided by Kaleyra.
Please follow the link of your interest to access the Release Notes details.

  • Kaleyra.io Core
  • Kaleyra.io Campaigner
  • Kaleyra.io SMS
  • Kaleyra.io WhatsApp
  • Kaleyra.io Integrations
  • Kaleyra.io Email
  • Kaleyra.io Messaging Solutions
  • Chatbots
  • BFSI Solutions
  • Communicate Pro
  • GFTP

Updated about 2 months ago





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