General Settings

The General Settings page provides the following sections for you to define a few account-related settings.

• Auto Blocklisting on Directory
• Global Click to Call Button

Auto Blocklisting on Directory

You can automatically blocklist a contact number in your directory, if the recipient does not receive any SMS for a specified period due to errors.

To enable automatic blocklisting feature:

1. Scroll down on the Settings page to the Auto Blocklisting on Directory section.
2. Enable the Auto Blocklisting on Directory feature using the toggle button.
   To edit the fields related to the blocklisting feature, click Edit.

3. From SMS Status/Error drop-down, select all the applicable errors for which you want to blocklist the end user contact numbers.
   The statuses/errors that you select appear in a comma separated list as shown.

4. Enter a value in the No. of consecutive failed SMS field. This is a mandatory field.

5. Enter a value in the No. of successive days of SMS failure field. This is a mandatory field.

6. Click Save. The "Settings saved" message appears.

   

Global Click to Call Button

On the Settings page, toggle the Global Click to Call Button. Enables a button in the header to start Click to Call, you can add or remove the button anytime using the toggle switch.

For a detailed information on Click to Call button feature, see: Click to Call.