Create a WhatsApp Template with Text

Kaleyra.io allows you to create a WhatsApp template using the API. After you create a WhatsApp template, it has to get approved by Meta before you can use the WhatsApp template to send messages.

Template Category

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Note:

Marketing, Authentication, and Utility template categories are supported by Kaleyra. For more information, see the WhatsApp Template Category page.

Signup or Login to Kaleyra.io and create your API key

Refer to the Create an API Key page for steps to create your API key. To view the API Key and the SID, see View API Key and SID.

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Note:

After you sign up, your account will be on the trial version. You must complete the KYC to access all the features in Kaleyra.io.

API Request to Create WhatsApp template

To create the WhatsApp template, use the whatsapp/template endpoint with the following request method:

Request format

curl --location --request POST 'https://<api_domain>/v1/<sid>/whatsapp/template' \
--header 'api-key: {{api-key}}' \
--header 'Content-Type: {{content_type}}' \
--data-raw '{
	"name":"{{template_name}}",
	"language":"{{template_language}}",
	"category":{{template_category}},
	"header":{{header_content_type}},
	"header_content":"{{header_content}}",
	"body": "{{message_body}}",
	"footer_content": "{{footer_content}}",
	"waba_id": {{whatsapp_business_id}}
}'

The following table displays the parameter used to create WhatsApp template API:

Sample Request Format

The following is the sample request format to create a WhatsApp template:

curl --location --request POST 'https://api.in.kaleyra.io/v1/HXXXXXXX071IN/whatsapp/template' \
--header 'api-key: Axxxxxxxxxxxxxxxxxxxxxxxxxxxx3' \
--header 'Content-Type: application/json' \
--data-raw '{
	"name":"new_template_1",
	"language":"en",
	"category":"marketing",
	"header: {
      type": "none"
   },
	"body": "Hi {{$1}},This is WhatsApp test message.",
	"footer_content": "footer",
	"waba_id": xxxxxxxxxxxxxx74443
}'

Sample Success Response

The following success message appears with status 200:

{
    "status": 200,
    "message": "Template created successfully.",
    "data": [],
    "error": {}
}

Error Codes

For information related to the WhatsApp error code, see WhatsApp Error Codes.