WhatsApp Message API V1

The WhatsApp Message API V1 provides an overview of how messages work on the WhatsApp Business Platform. Using this API, businesses are positioned to quickly adopt any future enhancements or features that Meta introduces, ensuring they stay up to date with the latest capabilities.

This guide helps organizations onboard and build their first official WhatsApp messaging experience using the Kaleyra Platform's WhatsApp Business API.

The first step for businesses is to communicate with customers on WhatsApp, create a WhatsApp Business Profile. Once WhatsApp approves your documents and verifies your account, the unique profile for your business with relevant information will be visible to customers communicating with you.

Once your WhatsApp business profile is activated, you can start using the Kaleyra APIs and enable the WhatsApp communication channel to interact with your customer.

Through Kaleyra APIs, you can send:

• Text and media templates
• Updates and promotional messages
• Location of your store or branch
• Response to customer queries and many more

You can explore the following APIs related to WhatsApp messages:

• Send a Text Template Message through WhatsApp
• Send a Media Template Message through WhatsApp
• Send a Text Message through WhatsApp
• Send an Interactive WhatsApp Address Message
• Send a Catalog Message through WhatsApp Template
• Send an Authentication Template Message
• Send a Coupon Code Template Message
• Send a Limited Time Offer (LTO) Code Template Message
• Send a Multi-Product Message Template
• Share Location Information
• Send a Media Message through WhatsApp
• Send WhatsApp Pay Messages
• Preview of the URL
• Share Contact Information
• Send Interactive Message and Media Template
• Send a Quick-reply Template with Dynamic Button Payload
• Monitoring Stats
• List Message API
• Reply Button API
• Product Catalog Message APIs