The Lookup function Provides the carrier information about a specific mobile number.

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Note:

The Lookup functionalities have been deprecated in the IN and NA regions and are no longer available there.

It is currently available only in the SG and EU regions, with a planned end-of-life (EoL) by July 31st, 2025. After this date, lookup functionalities will be completely removed from SG and EU region as well.

To perform the Lookup function:

  1. Sign in to your Kaleyra.io account.
  2. Navigate to Directory and on the Directory page, click Contacts.
  3. Select the desired row to perform the Lookup and then click Lookup on the top right corner.
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The Perform Lookup page appears.

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  1. Click Confirm to confirm the estimated cost.
  2. Click Cancel to cancel the application and return to the Directory page.

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