Voice Summary Report

The summary report contains the aggregated data for the given date range. Below are the attributes/fields in the Summary Report.

FieldDescription
Total CallsThe total number of incoming and outgoing calls in the given date range.
Total Call Duration(seconds)The total call duration of all the calls in seconds.
Total Units ChargedThe total number of units charged for all the calls collectively.
Total Ring time(seconds)

The total ring time in seconds.

The number of seconds the call rang before it was either answered or rejected.

Total Credits UtilizedOverall amount of money utilized for all the calls collectively.
Total Outgoing CallsThe total number of outgoing calls.
Total Incoming CallsThe total number of incoming calls.
Total AnsweredThe total number of calls answered.
Total No AnswerThe total number of calls not answered.
Total Calls not ConnectedThe total number of calls that did not go through.

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