Duplicate a Callback Profile

You can duplicate the existing callback profiles, instead of creating a callback profile from scratch. When you duplicate a callback profile, a new Callback ID will be auto-assigned to the copied callback profile and the name of the callback profile will be prefixed with Copy-. You can edit the existing details while copying the callback profile.
To create a copy of a callback profile, perform the following steps:

  1. Sign in to your Kaleyra platform.

    The Channels page appears.

  2. On the profile settings drop-down list, select the Callback Profiles option.

    The Callback Profiles page appears.


  1. Click the ellipsis icon corresponding to the callback profile and select the Duplicate option.
    The Duplicate Callback Profile page appears.
  1. In the Callback Details step, edit the details as required and then click Next. For more information on fields, see step 4 from the Create a Callback Profile page.
    The Advanced Configuration step appears.
  1. In Advanced Configuration step, edit the details as required and click Save. For more information on fields, see step 6 from the Create a Callback Profile page.
    The confirmation message Callback Profile has been updated successfully appears.

The duplicate callback profile gets listed in the Callback Profiles page.





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