Configure WhatsApp on WebEngage

To configure the WhatsApp on WebEngage, follow the below steps:

  1. Login to WebEngage account.
  2. Hover on the Integrations drop-down list and click Channels.
  3. From the Channels page, click WhatsApp. Your WhatsApp Service Providers (WSP) List, WhatsApp Templates, and Available WhatsApp Service Providers (WSP) page appear.
  4. Select and click a WhatsApp Service Provider (WSP) to configure and add to your project. The Add WhatsApp Service Provider (WSP) page appears.
  1. Select Kaleyra from the WHATSAPP SERVICE PROVIDER drop-down list.
  2. Enter the CONFIGURATION NAME field of your choice and WHATSAPP BUSINESS NUMBER field that you have submitted with Kaleyra.
  3. Enter the API KEY field.
  4. Under the HEADERS field, add the SID of the WhatsApp account and its value.
  5. Click ADD HEADER to add multiple headers.
  6. Click ADD WSP.
  7. Click CANCEL will return to the Channels page.

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Updated 8 days ago

Configure WhatsApp on WebEngage

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