Opt-out Settings

The Opt-out setting allows the end-user to stop receiving the SMS messages.

The Opt-out settings section has the following options:

  1. Opt-out Keywords - The keywords found in the message with the stop feature enabled refers to as Opt-out Keywords. For the Opt-out keyword, you can create a keyword (for example, Jabong, Flipkart, and so on). Related to your business entity, you can provide a VMN (virtual mobile number) example, +13236xxxxx7).
  2. STOP - Refer to as the Opt-out flow. Enter the keyword in the text box.

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Note:

  • You can add up to 20 keywords. Use a comma to complete Keyword. The STOP keyword cannot be removed.
  • Enable the Toggle button to view the Opt-out settings feature.
  1. Select the Send opt-out confirmation to enable the settings.
  2. Follow step 4 to step 7 from the Opt-in settings section.
  3. Click Save. The pop-up message "Opt-out settings and Opt-in settings" appears.
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  1. Click Cancel. The Confirmation message "Are you sure you want to cancel the changes?" appears.
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  1. Click Yes, cancel to cancel the changes.
  2. Click Don't cancel will return to the Settings page.