RCS Text Messages are the simplest type of RCS (Rich Communication Services) message that allow businesses to send plain-text content to one or more recipients through the RCS channel. Unlike rich cards or carousel messages, text messages focus on delivering information without multimedia content.
Characteristics of RCS Text Messages
The following are the characteristics of RCS text messages:
- Plain text messaging for notifications, alerts, reminders, and transactional communications.
- Supports up to 2,000 characters of message content.
- Can include dynamic variables to personalize messages with customer-specific information.
- Supports interactive suggestion chips, including:
- Quick Replies
- URL Actions
- Call/Dialer Actions
- View Location
- Create Calendar Event
- Delivered through the user's native RCS-enabled messaging app with verified business branding when supported by the carrier and device.
The text messages have the following APIs: